Hybrid Tech Support Analyst — Enterprise & Hardware
Facilityos
FacilityOS in Annapolis, MD is seeking a customer-focused Support Technician to diagnose and resolve issues across software, hardware, and integrations. You will handle inquiries via email, chat, phone, or video, and contribute to knowledge articles and training materials. The role emphasizes collaboration with Support, Engineering, QA, and Professional Services, ongoing process improvements, and a hybrid in-office schedule three days per week with work-from-home flexibility. #J-18808-Ljbffr Facilityos
Vacancy posted 3 days ago
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