Network Solutions Operations Engineer

Virtual Vocations Inc

Providing second-level technical support for GTT's client base, the full-time Network Solutions Operations Engineer will manage break/fix support, incident resolution, and proactive problem management while working remotely. Key responsibilities Deliver break/fix support for customer services across the international network Own and resolve incidents swiftly, collaborating with customers and internal/external teams Conduct proactive problem management and configuration of network and security elements Required qualifications Minimum 2 years of experience in a Telco, Service Provider, or Managed Services Provider environment General knowledge of Telecom/SP/MSP industry standards and products, including DIA & IP Transit services Understanding of SD-WAN technologies, routing protocols (BGP, OSPF), and L2 technologies (VLANs, Spanning-Tree Protocols) Experience with network security technologies and tools such as NGFWs, NAC, and VPNs Familiarity with Linux/Unix-based tools and Cisco/Juniper networking equipment

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Vacancy posted 2 days ago

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