Server Assistant at The Havana Beach Rooftop

Job Summary

The food runner position assists the servers by taking guests the correct food and drink to the corresponding table and seat position. The Food Runner will also assist servers by taking drink orders and refilling drinks for guests while ensuring that all orders are delivered quickly and efficiently.


Primary Responsibilities & Essential Functions

• Deliver the correct food to guests
• Seat guests at their tables
• Assist other team members with service and food delivery
• Answer any questions guest may have
• Refill water jugs for guests
• Ensure guests have all the appropriate tableware they need to properly enjoy their food
• Double check orders before delivery to ensure it matches the ticket order
• Prepare sauce cups for servers as needed
• Cut fruit for bartenders as needed
• Prepare the expo line for service
• Bus tables as needed
• Sweep and mop all work areas and sanitize common areas
• Take out trash to dumpsters ensuring that it never overflows
• Uphold sanitation and food safety principles
• Correctly completes opening/closing duties
• Assists with both FOH and BOH closing/opening duties as assigned
• Reports any unsafe condition, act, accidents and/or injuries to the manager on duty
• All other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred.
• Previous customer service experience preferred but not required
• CPR Training (can be obtained after employment)
• Must be at least 18 years old (to serve alcohol)

Knowledge, Skills, Abilities

• Detail oriented and thorough
• Ability to perform consistent work to the highest of standards
• Ability to remain discreet and respect the privacy of guests
• Ability to interact with guests in a pleasant friendly way
• Ability to memorize seating charts
• Ability to identify different drinks and menu items correctly
• Ability to multitask
• Ability to work as part of a team

Physical Demands

• Must be able to lift 50lbs
• Must be able to carry trays of food or drinks
• Must be able to stay on feet for entire shift
• Frequent walking, bending, stooping

Working Conditions

• Indoor and/or outdoor
• Possible exposure to extreme heat or cold depending on season
• Exposure to slippery floors and surfaces

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.