Girls on the Run Chicago: Impact Coordinator

Job Description

Job Description

Description

Organizational Summary:
Girls on the Run is a nonprofit after-school program that builds girls and non-binary young people's social-emotional learning skills through running. We work with 4,000+ young people in Chicagoland, focusing on under-resourced areas. Visit our website to learn more:

This is an exciting time to join the team! We are currently in Year 2 of our equity-centered strategic plan, aiming to improve program quality and increase philanthropic support. To learn more about our plan, visit: -on-the-run-chicago-strategic-plan-2022-2027

Position Summary:
The mission of the Impact Coordinator is to provide support for the Impact department and organization. Reporting to the Director of Impact, the Impact Coordinator’s role focuses on external program support to successfully help sites launch and deliver programming. This includes leading our volunteer and program engagement, outreach and community engagement, and volunteer communications. 

As an exemplary relationship builder, this role inspires and grows relationships to attract volunteers well-suited and well-prepared, to host Girls on the Run programming. As an engaging and relatable communicator, this individual provides excellent customer service to leads and applicants.
Impact Coordinator Responsibilities

Volunteer and Program Engagement

• Manage a portfolio of ~75 sites within the Girls on the Run territory. This role will oversee all sites that have a student population of 0%–49% low-income and throughout all GOTRC counties
• Support the team in serving 5,220 participants in 2026, 80% living in under-resourced communities in the spring and 75% in the fall. While also planning to increase the number of participants living in under-resourced communities by 5-10% each year for the next 5 years
• Provide quality support and customer service to assigned program sites and volunteers throughout their recruitment and launch cycle
• Monitor sites, coaches, teams, and participants registering and address barriers that prevent these stakeholders from participating in programming
• Develop meaningful and impactful stewardship opportunities for coaches including but not limited to: Thank-you cards for coaches, mid-season coach social, 5K information session
• Collaborate with the Impact staff to continuously improve program delivery
• Serve as the event staff at the Girls on the Run Chicago 5K

Community Coach Program

• Monitor community coach applications ensuring compliance with volunteer requirements
• Lead on placing community coaches to sites regularly; track progress toward goal 
• Develop and refine best practices for community coach recruitment, training and placement 

Outreach and Community

• Seasonally engage portfolio sites by conducting at least four in-person site visits
• Build a community coach program to strategically recruit coaches to be reflective of the communities we serve 
• Attend and assist at events including, but not limited to: Partner Expos, Girls on the Run Chicago 5K, New Coach Training, community events, and fundraising events in support of our recruitment and outreach goals
• Conduct outreach efforts to engage potential new sites in order to build programming in line with organizational goals and strategy

Administrative Support

• Ensure the department database records are updated and maintained: participant records, new and returning site records, volunteer information and notes, day-to-day tracking and processing of sites and volunteers, coach training dates, CPR training dates, background checks, etc.
• Respond to incoming telephone inquiries Monday–Friday, 9 a.m.–5 p.m., act as the first responder for program-specific calls and Spanish line, route other calls accordingly
• Support our Operations Manager as a project manager of the GOTR Chicago spring large-scale 5k planning and execution

Coach Training Program

• Provide support to the Coach Training program for GOTRC: remain current and knowledgeable of policies and procedures established by GOTR HQ, specific to the training of our volunteers
• Act as a facilitator for in-person coach training
• Ensure all volunteers within your portfolio are registered for and complete coach training

Your Strengths

Project management: You leverage resources to see a project from initiation to close, you understand how the small details fit into the overall big picture of a project.  

Relationship builder : Builds authentic relationships across lines of differences and follows through on commitments

Highly organized, motivated, and detail-oriented: is able to manage a high volume of work with efficiency and keep tasks from slipping through the cracks. Is able to notice and fix errors that may have been overlooked with keen attention to detail.

Inclusion, Diversity, Equity Access (IDEA) experience, skills, and values: Recognizes ways that race and other identities intersect in the work, especially with communities we serve.

Communication : You are a strong communicator and enjoy equipping people with information through writing, presentation, and phone conversation.

Computer proficiency: You are no stranger to software programs and are curious to understand them thoroughly. 

Entrepreneurial: An innovative self-starter who combines strategic problem-solving of an entrepreneur with a deep commitment to our mission. 

Adaptable: You are able to navigate uncertainty, embrace change, and remain productive when plans are shifted.

Qualifications:

• Fluent in written and spoken English and Spanish
• Reliable transportation: Ability to travel within eight-county territory (Cook, DuPage, Grundy, Kane, Kankakee, Kendall, Lake, Will) 
• Expected to be in the community 3 days a week September-November and March-May.
• Ability to work a flexible schedule, including evenings and weekends, with a willingness to fill in as needed for organizational requirements
• Employment is contingent on successful completion of a background check and verification of employment eligibility

Work Environment, Salary, and Benefits

Currently, Girls on the Run Chicago offers the following work environment, but this is subject to change. 

• Flexible work schedule within our core business hours of 10 AM to 3 PM
• In-office two days per week; work from home three days per week 
• Some evenings and weekends are required

Benefits for full-time employees :

• 3% automatic 401(k) employer contribution
• 18 PTO days; 11 paid holidays + 3 floating days, and time over Christmas and New Year’s
• High-quality health insurance, including vision and dental (75% covered by employer)
• 12 weeks of partially paid medical leave
• $25,000 life insurance policy
• $500 reimbursement credit for personal or professional development

Equal Opportunity Employer: We recognize that diverse teams make the strongest teams and Girls on the Run Chicago is committed to building a team that represents the community we serve. This includes women (trans and cis) and genderqueer or gender non-conforming people who come from Black, Latinx/Hispanic, Asian, or multi-racial communities, live with disabilities, and are on the LGBTQ+ spectrum of sexual orientation. We strongly encourage people who hold these identities to apply. Girls on the Run-Chicago is an equal opportunity employer (Male/Female/Disabled/Veteran).