TRAINING COORD

POSITION SUMMARY

The Training & Education Coordinator supports the development, delivery, and

evaluation of all employee training programs at River Vista. This role ensures staff have the knowledge, skills, and resources necessary to provide high-quality, safe, and compliant patient care. The coordinator manages training logistics, maintains accurate education records, assists with onboarding, and helps ensure the organization meets regulatory and accreditation standards.

QUALIFICATIONS

Education: Associate or bachelor's degree preferred.

Experience: A minimum of two (2) years of direct experience preferred in a psychiatric or mental health setting, with direct experience in staff education, education concepts, practices, and procedures.

Certification: CPR & CPI Instructor certification. Phlebotomy license required

Additional Requirements: Complete knowledge of crisis intervention techniques, restraint, and seclusion, and ability to prepare and present training events as directed for Nursing Services. Knowledge of phlebotomy and EKG processes. May be required to work occasional weekends and/or other hours; conduct weekend training as needed. Strong organizational skills

PRIMARY RESPONSIBILITIES

Staff Education:

1. Responsible in teaching Crisis Prevention Institute (CPI) and CPR (American Heart Association) classes.
2. Responsible for teaching Verbal De-Escalation
3. Coordinate, schedule, and organize employee training sessions, workshops, and continuing education programs.
4. Support training plans, competency assessments, and department-specific education.
5. Assist with onboarding and orientation for new hires.
6. Works closely with the CNO, ACNO, Nursing Educator, and HR Director to review current education and training needs.
7. Ensure education files comply with UHS, State, Federal, and accreditation requirements.
8. Recommends improvements to training programs as needed or as identified.
9. Coordinate, schedule, and organize employee training sessions, and 90day refresher course.

Compliance & Documentation

1. Maintain accurate training records
2. Coordinate with HR in ensuring education files comply with UHS, state, federal, and accreditation requirements.
3. Prepare reports on training completion rates and compliance audits.
4. Content & Curriculum Support
5. Assist in creating and updating training materials and digital resources.
6. Partner with subject matter experts to develop learning content.
7. Coordinate certifications (CPI & CPR) tracking.

1. Event & Logistics Coordination
2. Manage classroom scheduling and virtual training
3. 2. Coordinate presenters, presentations, and professional development events
4. Support education fairs, safety weeks, and staff development initiatives.
5. Communication & Support
6. Serve as a resource for training requirements and Health Stream/LMS navigation.
7. Communicate training announcements and compliance updates.
8. Provide administrative support during trainings.
9. Additional Standards
10. Adhere to facility, department, corporate, personnel and standard policies and procedures.
11. Attend all mandatory facility in-services and staff development activities as scheduled.
12. Adhere to facility standards concerning conduct, dress, attendance and punctuality.
13. Support facility-wide quality/performance improvement goals and objectives.
14. Maintain confidentiality of facility employees and patient information.
15. Demonstrate the highest level of Service Excellence and adhere to the River Vista Behavioral Health/UHS
16. Professional Code of Conducts

Note: The essential job functions of this position are not limited to the duties listed above. Other duties may be assigned as needed and /or directed by Supervisor. KNOWLEDGE, SKILLS, AND ABILITIES

1. THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION .
2. Knowledge of external review organizations.
3. Knowledge of patient rights, advanced directives, adult and child abuse laws, and emergency detention.
4. Knowledge and utilization of crisis intervention techniques.
5. Knowledge of patient assessment, family motivation and treatment planning techniques.
6. Knowledge of complex patient care planning
7. Excellent leadership and negotiation skills.
   1. Excellent organizational and interpersonal communication skills.
   2. Skill in interacting with multiple individuals with diversified roles and perspectives.
   3. Skill in organizing and prioritizing workloads to meet deadlines.
   4. Skill in telephone etiquette and paging procedures.
   5. Excellent customer relations skills.
   6. Effective oral and written communication skills.
   7. Ability to communicate effectively with patients and co-workers.
   8. Ability to prioritize heavy workloads.
   9. Ability to adhere to safety policies and procedures.
   10. Ability to tolerate ambiguity, uncertainty and change.
   11. Ability to use good judgement and to maintain confidentiality of information.
   12. Ability to work as a team player.
   13. Ability to demonstrate tact, resourcefulness, patience and dedication.
   14. Ability to accept direction and adhere to policies and procedures.
   15. Ability to recognize the importance of adapting to the various patient age groups
   16. Ability to work in a fast-paced environment.
   17. Ability to meet hospital/corporate deadlines.
   18. Ability to react calmly and effectively in emergency situations.