Card Services Specialist

Family Centered Services SpecialistProvides in-home intervention to children and their families utilizing a skill based, solution focused model to help families adopt positive solutions to problems through the teaching of skills and behavioral techniques accessing community resources and support.Make a difference in a child's life – become a Family Centered Services Specialist in Atlantic, IA!Starting Pay: $20.50–$23.50/hr Full-Time or Part-Time: Full-Time Shifts: Includes early mornings, evenings, weekends, and on-call hoursMajor Responsibilities & Duties:Provides safe and effective servicesAdheres to policies related to safety and boundaries with service recipients.Attends safety and abuse risk management training as assigned.Adheres to procedures related to managing high-risk activities and supervising service recipients.Reports suspicious or inappropriate behaviors and policy violations.Follows mandated abuse reporting requirements.Provides intervention services for IHFSDevelops and maintains effective working relationships with families and with community service resources, including medical professionals, public welfare personnel, lawyers, therapists, law enforcement staff, school officials, neighbors, and religious and youth organization representatives utilizing referral sources as necessary.Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.Provides training and support in the development and utilization of functional skills to families with problems and individuals associated with the families.Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals providing regular review and update of service plans.May provide outreach and prevention services to include increasing community awareness, and offering informational and educational service programs to youth and families as required.Maintains appropriate level of direct contact with families per program requirements, and remains available to families 24/7, for crisis intervention as needed.Provides consumers, including school personnel and others working with children served by the program, training in the management of difficult behaviors.Promotes family self-determination by assisting family in identifying and accessing community services and resources.Educates families on the needs of good physical health, quality medical attention and preventive health care.Assists families in building on their spiritual and religious beliefs or practices as a source of strength to reach their goals.Promotes culture of professionalism through role modeling and respect.Meets with families and children at various locations; utilizes own vehicle to travel to work destinations and to transport youth as authorized.Completes administrative functions for IHFSPrepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents that occur in the operation of the program.Reports any critical incidents involving family members or staff according to standard reporting guidelines.Prepares proper documentation and service plans in a timely manner as defined by the program.Implements feedback from supervisor.Ensures compliance with all contractual, regulatory, program, and accrediting body standards.Notifies supervisor of change in professional status or standing that may affect job status or program compliance including driving record, driver's license suspension, vehicle insurance cancellation, and missed mandatory training.May be trained to become a certified Common Sense Parenting Instructor and as a certified instructor may be asked to conduct Common Sense Parenting (CSP) Courses at designated locations as assigned.Knowledge, Skills, and Abilities:Solid understanding of the philosophy and function of public assistance and social services systems. Knowledge of recognized interventions such as risk assessment and crisis intervention in order to address identified service needs.Knowledge of regulatory requirements pertaining to youth care and the ability to learn, apply, and explain complex regulations and policies governing child welfare processes and services.Ability to function independently and have flexibility, personal integrity, and the ability to work effectively with youth, staff, and support agencies.Knowledge of community resources and service providers available in the geographical area; knowledge of the functions and services of the community organizations and related human services.Ability to communicate with individuals at all levels in the organization and with external business contacts in an articulate, professional manner while maintaining necessary degree of confidentiality.Computer skills in Microsoft Office.Knowledge of Boys Town model and fidelity of care.Required Qualifications:Bachelor's degree in human services or related field and 1 year of experience working with children and families required OR in rural counties in Nebraska and Iowa an Associate degree and 2 years of experience working with children and families can be considered. Louisiana: Additional education or experience may be required due to state or contractual requirements.Possess a valid driver's license with a good driving record required.Pass an annual Motor Vehicle Registration (MVR) check required.Ability to provide own transportation (mileage reimbursed) to complete travel requirements of the job required.Meet auto insurance requirements established by Boys Town policy and/or State and Local laws required.Available rotationally to provide crisis response and must be available to work non-traditional business hours including early mornings, nights, weekends, and holidays required.Based on business need, some areas may require bilingual skills required.May be trained to become a State Approved Family Team Decision Meeting and/or Youth Transition Decision Making Facilitator and may be asked to conduct facilitated meetings at designated locations as assigned.Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements required.Central Florida: CPR certification obtained during pre-service training per contract requirements required.Preferred Qualifications:Experience working with children and families in community-based programs or Boys Town Programs preferred.Other Duties:This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.Serves as a role model in carrying out activities and behaviors that reflect the values and principles of the Boys Town mission.Physical Requirements, Equipment Usage, Work Environment:Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and maybe required to visit homes with substandard living conditions and domestic pets.Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.At Boys Town, we cultivate a culture of belonging for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.About Boys Town:Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location. Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pay