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Complaint Lab Receiving Clerk

Axelon Services Corporation

Complaint Lab Receiving Clerk

Location: Alameda, CA Hours: MondayFriday, 8:00 AM4:30 PM Pay: $19.25 per hour

Summary: Role involving receiving, logging, organizing, and routing customer-returned products for investigation. Requires strong attention to detail, basic computer/data-entry skills, and the ability to work hands-on in a quality-controlled environment.

Responsibilities:

  • Receive, open, organize, and stage packages containing returned products.
  • Accurately receive and log customer-returned products into the database.
  • Separate and route returned products to the appropriate areas for investigation.
  • Maintain proper storage of retained returns.
  • Ensure all received products are accurately and consistently documented.
  • Follow quality-system procedures and maintain effectiveness of the quality system.
  • Complete additional tasks assigned by management to support lab goals.
  • Work overtime, including daily/weekend hours, when required to meet department goals.

Requirements:

  • High School Diploma or equivalent required.
  • Previous receiving, warehouse, inventory, data-entry, or laboratory support experience preferred.
  • Experience in a regulated or quality-controlled environment preferred.
  • Familiarity with medical devices, IVD products, biologics, or applicable quality standards is a plus.
  • Basic computer skills and experience with data-entry systems.
  • Strong attention to detail and accuracy.
  • Ability to organize, sort, and track multiple returned products.
  • Ability to follow written procedures and verbal instructions.
  • Good communication and teamwork skills.
  • Ability to work efficiently in a fast-paced environment and meet deadlines.
  • Dependable attendance and flexibility to work overtime.
  • Ability to perform hands-on receiving activities, including opening packages, moving materials, and staging products.
Axelon Services Corporation
Vacancy posted 1 day ago
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