Senior AI Engineer, Conversational AI & Agentic Systems - Voice Required

Job Description

About Blooming Health

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Blooming Health is a mission-driven, venture-backed health tech company transforming the social care landscape. We’re building an intelligent platform that helps people navigate and access the resources essential for holistic well-being, enabling CBOs, health systems, and health plans to deliver more effective and equitable care.

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The Opportunity

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We’re hiring an AI Engineer with strong voice AI experience to help design and build the systems that power our AI experiences, with a particular focus on real-time conversational voice systems, LLM-driven workflows, and orchestration layers . You’ll work closely with the Director of AI Engineering and product and engineering partners to ship reliable AI features into production, with strong attention to evaluation, data, latency, and software quality.

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What You’ll Do

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• Design and build voice AI systems for real-time, conversational user experiences
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• Develop and maintain AI orchestration layers, including agent workflows, state management, and system handoffs
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• Architect and improve workflows across speech-to-text, LLM reasoning, tool calling, and text-to-speech
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• Think through tradeoffs in conversation design, prompt design, tool architecture, latency, and turn-taking
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• Build systems that handle ambiguity, interruptions, edge cases, and real-world voice interaction challenges
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• Write clean, tested, production-ready Python across APIs, services, and orchestration code
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• Design data pipelines that capture, transform, and surface insights from patient and member interactions
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• Partner on technical direction and help shape how Blooming Health builds and deploys voice-based AI products
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What You’ll Bring

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Must Have

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Voice AI Experience

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• Hands-on experience building and shipping voice AI or real-time conversational AI systems in production
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• Experience working with speech-to-text, text-to-speech, telephony, or streaming audio pipelines
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• Strong understanding of the challenges in voice systems, including latency, interruptions, barge-in, turn-taking, transcription quality, and conversation flow
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• Experience integrating voice infrastructure such as Twilio, WebRTC, or similar real-time communication tools
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AI / LLM Foundations

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• Hands-on experience with LLM APIs such as OpenAI, Anthropic, or similar
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• Strong understanding of prompt engineering patterns, limitations, and production tradeoffs
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• Experience designing conversational AI systems and reasoning through workflow design, agent structure, and uncertainty handling
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• Ability to evaluate when to use agents, tools, retrieval, or deterministic logic in AI systems
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Python Proficiency

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• Strong Python skills, including experience with async Python such as asyncio, and similar frameworks
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• Experience building APIs and backend services
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• Strong grasp of clean code, testing, and production software quality
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Data Engineering Fundamentals

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• Strong SQL skills, ideally with PostgreSQL
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• Experience building ETL pipelines and data workflows
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• Understanding of data modeling, schemas, and how to structure data for AI systems and analytics
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Nice to Have

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AI / LLM Depth

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• Experience with multi-agent systems, tool use, and function calling
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• RAG, embeddings, and retrieval systems
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• Familiarity with evaluation and testing strategies for AI systems
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• Experience improving reliability and observability in production AI systems
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Data / Infrastructure

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• Streaming data experience, including Kafka or event-driven systems
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• Experience with orchestration tools such as Airflow, Prefect, or Dagster
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• dbt or similar transformation tools
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• Docker, Kubernetes, and cloud platforms such as GCP or AWS
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Healthcare Domain

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• Experience in healthcare, care management, patient engagement, or SDOH
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• Familiarity with HIPAA and healthcare data and privacy considerations
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Compensation and Benefits

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• Salary: 170,000 to $230,000
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• Fully remote
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• Medical, dental, and vision insurance
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• 401(k)
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Why Join Blooming Health?

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• Impact: Help improve access to social care and advance health equity
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• Innovation: Build real-world voice and AI systems that ship to production
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• Ownership: Take on meaningful technical responsibility and help shape the product
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• Team: Work with mission-driven people who move quickly and care about doing things well
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