Cashier

Job Description

Job Description

Job Title: Cashier

Job Summary:

The Cashier plays a key role in delivering exceptional service to our guests, serving as one of the first points of contact. This position requires a friendly, approachable demeanor and a commitment to ensuring every guest has a positive experience. The Cashier must exhibit a professional appearance, maintain a welcoming attitude, and contribute to an inclusive environment that reflects the values of the company.

Key Responsibilities:

• Greet and assist guests with menu information and the ordering process in a professional and courteous manner.
• Maintain a thorough knowledge of the menu and ordering system to ensure guests’ needs are met efficiently.
• Ensure that all line products are consistently stocked and readily available for service.
• Accurately process customer payments, including handling cash and credit transactions.
• Manage to-go orders, ensuring timely and accurate fulfillment.
• Provide excellent phone service, responding to inquiries and assisting guests as needed.
• Assist guests who may require additional support or special accommodations.
• Efficiently open and close the cash register and line area, ensuring all procedures are followed.
• Report any equipment malfunctions or issues to the Manager for prompt resolution.
• Communicate regularly with the Manager regarding cash levels and make necessary adjustments to minimize cash handling risk.
• Support team members in buffet and server areas as directed by the Crew Leader, Assistant Manager, or Manager.
• Maintain cleanliness and organization of smallware, ensuring items are always dry, clean, and accessible for use.
• Adhere to all health and safety regulations, including local health department guidelines.
• Perform additional duties as required to enhance the guest experience and contribute to team success.

Qualifications:

• Fluency in both written and spoken English.
• Professional appearance and strong attention to personal grooming and hygiene.
• Ability to work long or split shifts, standing for extended periods of time.
• Flexible schedule availability to accommodate various shift needs.
• Proven ability to work well within a team environment and contribute to a positive workplace culture.
• Strong sense of urgency and ability to manage tasks in a fast-paced environment.
• Capable of lifting up to 25 lbs. regularly.
• Previous experience handling cash or working in a customer service role is preferred.

BENEFITS WE OFFER

• Medical, Dental and Vision Coverage

• Discounted Meals

We are an equal opportunity employer and recognize the strength that diversity brings to the workplace.