Maintenance Dispatcher / Work Order Coordinator - IAH Airport

Responsibilities Receive, prioritize, document, and coordinate maintenance requests from airport operations, airlines, tenants, supervisors, and other stakeholders; create, assign, update, track, and close work orders in the computerized maintenance management system. Dispatch maintenance technicians and field teams based on priority, location, skill requirements, and operational needs; monitor work progress, team activity, and workload distribution to support timely and efficient response. Serve as the primary communication hub for maintenance‑related calls, radio traffic, emails, alerts, and service requests; provide status updates to stakeholders and elevate emergency, safety, security, or other high‑priority issues as appropriate. Coordinate responses to operational disruptions, equipment outages, facility issues, weather events, preventive maintenance activities, inspections, and other airport maintenance requirements. Maintain accurate records, logs, reports, and documentation related to maintenance activities, response times, labor, materials, delays, shift turnover, inventory, vendor coordination, and work order completion. Comply with all company, airport, safety, security, and regulatory requirements; maintain confidentiality and professionalism; and perform other duties as assigned in support of airport maintenance operations. Minimum Qualifications High School diploma or GED equivalent. Valid Driver’s License. 2+ years of related experience in customer service or dispatching. 2+ years of related experience with data entry, scheduling workloads, and processing work orders. Ability to obtain and maintain airport badging or security clearance. Ability to work variable shifts, which may include nights, weekends, holidays, overtime, or rotating schedules based on airport operational needs. Preferred Qualifications Bilingual in Spanish and English. Computer skills with proficiency in Microsoft Word and Excel. Excellent planning and organizational skills. Excellent customer service and interpersonal skills. Benefits Medical, dental, vision coverage, 401K, and more! Physical Demands Regularly required to lift and/or move up to 25 pounds. Specific vision abilities required: close proximity vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Requires standing; walking; using hands and fingers; reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching, or crawling; talking or hearing; often required to sit. Work Environment This position is typically performed in an office, control room, maintenance operations center, or dispatch environment located at or near an airport facility. The role may require extended periods of sitting, computer use, phone or radio communication, and monitoring multiple systems or communication channels. Exposure to airport operational activity, maintenance environments, noise, weather‑related disruptions, and time‑sensitive service demands. The position may support a 24/7 airport operation, and work schedules may include day, evening, overnight, weekend, holiday, overtime, or rotating shifts based on business and operational needs. Equal Opportunity Employer Oshkosh Corporation is a merit‑based Equal Opportunity Employer. Job opportunities are open for application to all qualified individuals and selection decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application. Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information. #J-18808-Ljbffr Oshkosh Corporation, Inc.