Senior IT Specialist

Sr. IT Specialist

Stable. Supportive. Success-driven. eFlexervices is a premier BPO company with a 24-year track record of excellence. We don't just fill seats; we invest in human potential. We are dedicated to finding the perfect fit for your skills and helping you optimize your career performance. If you're looking for a company that values exceptional quality and operates on a foundation of trust, you belong at eFlex.

We are looking for an experienced Sr. IT Specialist who has professional experience and strong technical knowledge of Mac and Windows OS, and other relevant software. The person should be familiar with the fundamentals of cybersecurity, specifically email phishing. The role will involve providing general IT and desktop support, system access and application support, and asset and endpoint management. Additionally, the Sr. IT Specialist will supervise a team of IT specialists and manage the daily operations for the department.

What You'll Be Doing

• IT Administration and End-User Support
• IT Security Tasks
• Team Management

Qualifications and Requirements

• 1–2 years supervising IT professionals
• Identity & Access Management (3+ years)
• Endpoint Management (3+ years)
• TSM & Automation (3+ years)
• Collaboration & Productivity Tools (3+ years)
• AI & Emerging Technologies (2+ years)

Technical Skills

• Strong expertise in macOS and Windows operating systems
• Experience managing Microsoft Azure cloud services
• Solid understanding of networking fundamentals (VPN, connectivity, authentication)
• Experience with enterprise security tools (CrowdStrike, Datadog)
• Strong documentation and knowledge management discipline

Soft Skills

• Excellent analytical and problem-solving skills
• Strong communication and stakeholder management abilities
• Ability to thrive in a fast-paced, high-growth environment
• Continuous learner mindset with focus on innovation

Benefits and Perks

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!