Retail Sales Planner/ Key Holder

What you’ll be doing day to day As a Retail Sales Planning keyholder, responsible for optimizing the shopping experience and maximizing retail sales, you will: Use your knowledge of interior design to provide guidance on layout, color, style, and accessories for residential and business customers who need advice on how to decorate their homes, offices, or businesses. Utilize specialized knowledge and training to sell specialized home furnishing solutions, such as kitchens, baths, storage systems, and services. Create relationships with customers to identify their needs and provide support before, during, and after the sales. Apply basic measurement techniques and understand planning, design, and construction to ensure customer orders are correct and to specification. Drive repeat visitation to the IKEA stores by ensuring the sales team is customer‑centric and focused on providing a great shopping and branding experience. Oversee day‑to‑day operations when assigned, including opening and/or closing duties for the store. Ensure a safe and secure work environment, including escalated customer issues, customer and coworker injuries, first aid/CPR/AED, and emergency protocols. Partner with Safety & Security to ensure adherence to policies, procedures, and audits regarding inventory integrity, safety, cash, credit, and check handling procedures, internal controls and internal audit standards. Ensure the implementation of working routines, competence development, and follow‑up of Commercial Review and Compliance (ASR) related to the role and functions. Perform CMP goods flow and customer handout operations efficiently using available systems and tools to ensure smooth processes and data accuracy. Job Details Job Type: Sales Planner / Key holder with Kitchen Planner & dining experience. Hours: 34–40 hours a week (open availability). Pay Range: $21.92 – $30.97 per hour. Location: Great Lakes Crossing Mall, 4000 Baldwin Rd, Auburn Hills, MI 48326. Benefits Generous paid time off, holiday and sick time WiselyPay – get earned wages up to two days early Paid parental leave (up to 16 weeks) KinderCare tuition discount Retirement and bonus plans Co‑worker discount, meal deal, and referral bonus Pet insurance program Education assistance and learning programs Safety shoe reimbursement 24/7 telehealth visits Dental and vision plans Medical and Rx plans (must work min. 20 hrs/wk) A fun and inclusive work environment Candidates may be required to complete a background check and a drug test as a condition of employment. #J-18808-Ljbffr