Recruitment Operations Specialist

Recruitment Operations Specialist

Texas A&M University - Central Texas

Enrollment Management Proposed Minimum Salary $3,657.34 monthly Job Location Killeen, Texas Job Type Staff

The Recruitment Operations Specialist, under supervision, provides customer, department, and administrative support for departments within Recruitment and Enrollment Services.

Responsibilities:

• Oversee, plan, and execute Warrior Preview Days (open house events), including coordinating logistics, communications, and event follow-up.
• Organize and manage on-campus events such as application drives, collaborating with relevant departments for outreach and engagement.
• Oversee daily operations of the Welcome Center, ensuring a welcoming environment and high-quality customer service for all visitors.
• Coordinate campus tours, including scheduling and preparation of tour materials.
• Supervise, train, and schedule student workers who staff the Welcome Center and conduct campus tours, providing ongoing support and guidance.
• Build out Transfer Central accounts to support prospective transfer students, with accurate data tracking in CRM systems.
• Assist with recruitment events both on and off campus, as directed by the Assistant Director of Recruitment, supporting logistics and event execution.
• Manage the main recruitment email inbox, promptly and professionally responding to student inquiries and providing accurate information.
• Support walk-in visitors by answering questions and assisting students with application submissions and enrollment processes.
• Prepare recruitment and outreach materials to support university enrollment initiatives.
• Review current and prospective student enrollment records for accuracy and compliance, communicating status and next steps as needed.
• Contribute to a welcoming, inclusive, and student-centered environment that promotes the university's mission of access, service, and student success.
• Perform other duties as assigned by Enrollment Management leadership.

Knowledge, Skills, Abilities:

• Working knowledge of spreadsheet, word processing, database and presentation software programs.
• Verbal and written communication skills.
• Customer service skills, interpersonal skills, and detail-oriented.
• Ability to work individually or as a team. Ability to organize and make decisions.
• Ability to multi-task and work cooperatively with others.

Education and Experience:

• Bachelor's degree in applicable field or equivalent combination of education and experience.
• One year of related experience.

Salary: $43,888

Hours: Monday - Friday; 8am to 5pm; night and weekends as needed.

Supervision of Others: This position does not supervise employees.

Work Location: This is not a remote position. The selected candidate will be required to work on campus.

To Apply: Please apply directly on our Texas A&M University-Central Texas Job Site. Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.