Transportation Assistant

Transportation Assistant

Major duties assigned but not limited to:

• Schedules all types of Special Mode Transportation (wheelchair van, BLS, ALS, Critical Care/Specialty care, and Air Medevac).
• Uses VetRide program to schedule all SMT lifts and certifies invoices for payment.
• Contacts approval official to authorize obligations and any requests for additions, deductions, and/or movement of funds.
• Determines travel eligibility
• Looks up Veteran's home address in VistA and calculates the mileage to and destination address to enter in VetRide for 3rd party vendors to transport Veterans.
• Moves back and forth successfully between various computer software programs to accomplish duties in a timely manner uses two monitor screens at the same time.
• Uses extreme tact and respect in communicating with applicants who are not eligible for Beneficiary Travel benefits.
• Functions under the constant pressure of a large volume of claimants and a variety of personalities.
• Shows proficiency in the use of VetRide, CPRS, VISTA, HSRM, Outlook, and accessing pertinent regulations related to Special Mode Transportation.
• Certifies ambulance payments in VetRide and eCAMS.
• Provides on-the-job training to new employees.
• Follows strict security measures when accessing or exiting all VA computer systems and programs.
• Serves as back up for processing beneficiary travel reimbursement payments in the Beneficiary Travel Self Service System.

Work Schedule: Monday - Friday 0730 - 1600 or 0800-1630

Telework: Not available

Position Description/PD#: Transportation Assistant/ PD08040A

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Approved