Unit Clerk- ED - Full Time

Join the Team That Keeps Patient Care Moving.

Guthrie Cortland Medical Center has proudly served the Cortland community for more than 125 years, providing high-quality healthcare close to home.

Be an essential part of the care team! As a Unit Clerk, you’ll help keep the nursing unit organized and running smoothly by coordinating communication, maintaining patient records, processing orders, and providing clerical support to the healthcare team.

Work Schedule : Enjoy a flexible schedule of 12-hour day shifts (7:00 a.m. - 7:30 p.m.), including a rotation for every other weekend and holiday.

Why Join Us

• Comprehensive Medical and Dental Insurance – effective the 1st of the month following your hire date.
• Generous PTO Accrual: Start earning experiential paid time off from Day 1.
• Tuition Reimbursement Program: Up to $7,500 annually, starting after just 90 days.
• Large Shift Differentials for Evening, Night & Weekend Shifts – earn more for your dedication during these days/times.
• 403B Retirement Plan with Company Matching – secure your future with our robust retirement plan.
• Consistent Work & Holiday Rotations: Enjoy a great work/life balance.
• Friendly, Supportive, and Diverse Work Family: Be part of a team that feels like home.
• Free On-Site Parking – Easy access every shift

Recognized as a Top Healthcare Employer:

Guthrie is consistently recognized for its strong workplace culture and commitment to caregiver well‑being, including:

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes
• America's Best Employers for Women 2025 – Forbes

Position Summary: Under the supervision and/or direction of a Nurse, performs various duties assisting the nursing staff, operations of the nursing unit, in accordance with established policies and procedures. Understands and adheres to GCMC’s Compliance Standards as they appear in GCMC’s Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Keeps abreast of all pertinent federal, state and GCMC regulations, laws, and policies as they presently exist and as they change or are modified.

Experience

• Previous experience in clerical or receptionist position
• Hospital experience or satisfactory completion of medical secretary training program preferred.
• CPR certification recommended
• Specialty Unit (ICU): Successful completion of arrhythmia interpretation class within 90 days of hire

Essential Functions

• Ability to communicate in various and complex situations

a) Functions as communication focus during emergency situations and for STAT requests and orders.

b) Acts as focus of communication at nurses station regarding all patient care activities by answering phone, relaying accurate messages to physicians, staff, and inpatients, relaying appropriate patient location information and is able to provide direction regarding the same.

c) Acts in the role of traffic coordinator for daily unit activities during assigned shift.

d) Maintains a courteous and calm manner throughout all communications especially with patients/families and other healthcare providers.

• Performs other clerical duties as assigned

a) Receives and distributes mail to department staff and patients.

b) Delivers flowers or other various items to patients.

c) Runs other errands throughout the medical center as assigned by nurse manager, charge nurse or nursing supervisor.

d) Orders department clerical and other supplies through computerized system

• Computerized Order Entry/Transcription of Orders

a) Transcribes written physician orders accurately on to kardex and other applicable forms.

b) Transcribes computerized physician orders to kardex and other applicable forms.

c) Communicates any issue or discrepancies with orders that are identified to the charge nurse.

d) Communicates any urgent or stat needs immediately to the charge nurse.

e) Utilizes downtime procedures accurately and with ease.

• Maintains Patient Chart/Medical Record

a) Initiates and assembles charts for all patients on the assigned unit.

b) Maintains the chart in an appropriate, functional and organized order as recommended by the HIM chart order policy.

c) Files diagnostic and lab reports in correct patient record every time.

d) Protects patient health information according to all HIPAA regulations.

e) Monitors the location of chart at all times and prepares chart for HIM upon discharge and within a timely manner.

• Specialty Unit: (ICU)

a) Continuously observe patient cardiac monitors, interpreting, notating and notifying nursing staff of lethal irregularities. Interpret every 8 hours at minimum.

The pay for this position ranges from $17.34-$23.96 per hour.

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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.