Central Specialty and Mail Order Pharmacy Tech

Specialty Pharmacy Fulfillment Technician

The Specialty Pharmacy Fulfillment Technician is accountable for prescription fulfillment, distribution, and inventory management under pharmacist supervision in a fast paced, high-volume mail-order facility with large scale automation. This position plays a key role in pharmacy operations providing excellent service through high quality performance. The Specialty Pharmacy Fulfillment Technician I functions in a multi-skilled environment which requires the application of teamwork, leadership and flexibility. This position will require collaboration with the central call center pharmacy team to coordinate services and will have a low degree of interaction with patients and caregivers. The Specialty Pharmacy Fulfillment Technician is required to perform all tasks in a safe manner consistent with Baptist Health System policies, federal and state pharmacy regulations, and applicable accrediting body standards.

Baptist Health is looking for a Specialty Pharmacy Fulfillment Technician to join our team at our Central Pharmacy in LaGrange, KY.

• Demonstrates commitment to the quality, philosophy, and values of Baptist Health by maintaining compliance with established policies and procedures, organizational objectives, process improvement, and safety standards.
• Performs all tasks associated with medication fulfillment for centralized specialty and home delivery prescriptions as permitted by state regulatory and accrediting agencies.
• Assists in the maintenance of pharmacy automation systems pursuant to state & federal regulations and BH policies and procedures.
• Performs nonsterile compounding per current guidelines and as permitted by state law and under the direct supervision of a pharmacist.
• Maintains compliance with cold chain and room temperature prescription packaging requirements based on seasonal pack-out changes.
• Assists in inventory management processes including order review, performing compliant receiving, inventory returns, restocking shelves, and physical inventory preparation.
• Collaborates with onsite call center team to coordinate services and resolve prescription issues.
• Assists with maintaining the pharmacy department by keeping it clean and in order and ensures all assigned tasks are completed at the end of the shift.
• Escalates problems to a pharmacist or manager if unable to resolve independently.
• Assists in training new staff and contributes to team meetings.

Minimum Education, Training and Experience

• High School Diploma or equivalent required.
• If not already registered, Pharmacy Technician registration must be completed with KY Board of Pharmacy by date of hire (no testing is required; only a completed application and fee).
• Previous retail, mail order, central/call center pharmacy work experience highly preferred.