Head Cashier

Head Cashier

Chattanooga - East Brainerd - Chattanooga, TN 37421

Job Description

• Troubleshoot point of sale problems.
• Effectively train and direct the activities of cashiers assigned to the front end and set the standard for customer service.
• Ensure that associates assigned to the front-end consistently follow all policies and procedures including established safety procedures; communicate issues to the manager.
• Maintain awareness of all promotions and advertisements.
• Perform register sales transaction quickly and accurately in accordance with cash control procedures and customer service guidelines.
• Perform other tasks as assigned from time to time by store management.
• Acts as lead cashier without formal supervisory responsibilities in training and reviewing the work of cashiers.
• Assists with the work schedule of cashiers.
• Assist management in the interviewing of new cashiers.
• Relay communication to associates from management and vice versa.
• Watch for shoplifters and take action, in line with Elder's policy, that discourages shoplifting.
• Provide motivation and leadership to associates in the assigned department.
• Other duties as assigned.

Qualifications

• High School degree, some college preferred.
• Prior experience managing associates and handling cash, preferably in a retail environment.
• A commitment to service, excellence and customer satisfaction.
• Ability to take leadership role in training and coaching team members on skills needed to positively impact sales.