Maintenance Manager for 200 Unit Community

Position Overview IMT Residential is hiring a Service Manager (Maintenance Manager) for IMT Pleasanton, 200‑unit community in Pleasanton. The schedule for this position is Monday‑Friday from 8:00am‑5:00pm with an on‑call rotation every two weeks. Benefits Pay – $36.00 - $40.00/hr, depending upon skills and experience related to the role Bonuses for all associates at the properties – monthly bonuses based on the team's performance for everyone Health – medical, dental, vision, wellbeing programs, gym membership contributions Financial – 401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount Career – comprehensive training programs, mentorships Maintenance training – Service Designation Program unique to IMT with training courses for service and leasing associates to obtain more knowledge and build skills which can lead to career advancement, bonuses, and pay raises Maintenance associate benefits – IMT tool kit, full uniforms including $100/year shoe stipend Time off – PTO, vacation, holidays Perks – office, region and nationwide events including team lunches, community service opportunities, apartment industry events, contests, end‑of‑the‑year celebrations, and more Position Details The Service Manager (Maintenance Manager) is the maintenance leader for our 200‑unit apartment community, responsible for overseeing all maintenance operations, team performance, and service delivery. This role leads a team of maintenance professionals and vendors to ensure the community is maintained to IMT’s high standards while delivering an exceptional resident experience. Key Responsibilities Lead and motivate maintenance associates and vendors contracted Diagnose and solve maintenance issues ranging from electrical, plumbing, appliances, HVAC, pool, etc., with a goal of successfully completing each service request within 24 hours Ensure the control and accountability of all tool sets provided for IMT Service Technicians Efficiently manage apartment make‑ready process to achieve the target average turn time of 7 days Personally inspect each market‑ready apartment to ensure that IMT standards have been met Inspect property and grounds to ensure excellent curb appeal Provide a high level of service to our residents Control expenditures to maintain the property while meeting budget guidelines Report directly to the Community Manager Qualifications 3+ years of multifamily maintenance experience, including experience as a Maintenance Supervisor, Service Supervisor, or Assistant Service Manager at a large‑scale community (500+ units) with team leadership exposure Hands‑on maintenance skills including plumbing, electrical, general carpentry, HVAC, appliance troubleshooting, pool maintenance, etc. EPA Type II or Universal certification is a plus; CPO is a plus Willingness to learn and use technologies such as Outlook, Ops Technology and SuiteSpot A positive attitude, and the desire to learn and develop your skills Customer service and verbal communication skills Availability for emergencies after hours by rotating the on‑call responsibility with your Technicians and supporting them while they are on‑call Active and valid driver license is required Equal Opportunity Employer Consistent with our company values, IMT Residential is an Equal Opportunity Employer with a strong commitment to cultivating a diverse and inclusive environment. We provide equal opportunities to all IMT associates and applicants for all terms and conditions of employment including recruiting, hiring, placement, compensation, training, transfer, promotion, leave of absence, termination, layoff, and recall. IMT prohibits discrimination and harassment of any type. We encourage applicants of all cultures, ethnicities, races, colors, national origins, religions, ages, gender identities or expressions, sexual orientations, disability statuses, genetics, and veteran statuses to consider a career with us. Additionally, we believe in the California Fair Chance Ordinance. IMT will consider all qualified applicants for employment, regardless of their criminal histories, for all of our locations. We understand that a team with a variety of work and life experiences leads to greater success. Our recruiting team looks for a desire to learn and perform the job combined with an alignment to our IMTeam values of Integrity, Motivation, Teamwork, Excellence, Accountable and Memorable. #J-18808-Ljbffr Imt Residential