APS Assessor - Region 5 (Central)

Adult Protective Services Assessor - Region 5: Central Indiana

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

SSO is hiring Assessors to support the State of Indiana Bureau of Better Aging (BBA). This role will investigate allegations of abuse, neglect, and exploitation involving endangered adults.

This role does require on-site investigations. Travel may be required within the following counties: Boone, Hamilton, Hendricks, Marion, Montgomery, Howard, Tipton, Clinton.

Responsibilities:

• Investigate allegations of abuse, neglect, and exploitation involving endangered adults
• Conduct thorough investigations, including interviews, record reviews, and collaboration with other investigative agencies
• Initiate and facilitate referrals to services and community resources
• Document investigation activities, including case planning, safety planning, case notes, and findings
• Serve as the Priority A (within 24 hours of receipt) responder to initiate timely contact with clients facing immediate harm on a rotating basis
• Respond to all assigned investigations within the required timeframe
• Review and respond to quality assurance evaluations

Skills and Qualifications:

• Ability to think critically, incorporating multiple factors into larger concepts
• Strong organizational skills with abilities to simultaneously manage multiple investigations
• Ability to work with and relate to others with customer relation techniques, professionalism, and respect for other cultures
• Ability to effectively use active listening and interviewing skills
• Ability to adapt quickly when policies and regulations change
• Must be computer literate and have MS Word, Excel, Outlook, and Internet skills
• Ability to foster teamwork with all levels of management and staff
• Ability to work well independently and within a team
• Superior verbal and written communication skills
• Strong decision-making skills, with accuracy and attention to detail
• 1+ years of experience with adult protective services, investigatory, social services, human services, or law enforcement work

Education:

• Bachelor's degree preferred
• The usual work schedule is full-time: Monday through Friday. Though this role is virtual, you are expected to have local travel up to 50% of the time.

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.