Senior Porting Escalation Specialist (Hybrid/Remote)
Zoom Corporation
Zoom's Porting Support team seeks a senior escalation specialist to own complex porting cases for Premier/Elite customers and partners. You will coordinate with carriers, PSO, and internal stakeholders to drive timely resolutions while communicating clearly under pressure. You will mentor Porting Specialists, help build processes, and contribute to KPI tracking and documentation. The role blends hands-on problem solving with leadership in a fast-paced, hybrid work environment. #J-18808-Ljbffr
Vacancy posted 2 days ago
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