Project/Program Manager - EPMO

Requisition 167795
Location Lansing, MI
Duration 1 year
Due Date 11/12/2026
C2C Possible Yes. Rate depends on experience
Interview Method 1st round will be Webcam. 2nd Round will be on-site
NOTE: Candidates must be within a 90-mile radius of Lansing, MI at the time of submission. Relocation not allowed. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. We can accept H1b, H4, TN and other valid work visas for IT. However we cannot accept OPT or CPT visas at this time.
Description:

Our client is looking for a Project Manager to lead multiple Information Technology (IT) programs and projects. Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions.
Tasks

Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope.
Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to I T Infrastructure.
Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives.
Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting.
Utilize the Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects.
Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals.
Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
Self-directed and independent.
Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project.
Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives.
Knowledge, Skills and Abilities Required:

Clear and concise written and verbal communication is crucial to success and productivity in this role
Strong Leadership skills
Skills Required

5+ years - Project management experience with Enterprise IT Initiatives
5+ years - Project Management Methodologies based on PMI
5+ years - Project and Portfolio management System e.g. Clarity, Microsoft Project

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