Manager, Platform Engineer - Enterprise Product & Experience

Manager, Platform Engineer – Enterprise Product & Experience We are seeking a highly motivated Platform Engineer who is passionate about technology, energized by solving complex problems and eager to join a dynamic team. This Platform Engineer serves as the primary technical contact for external developers, focusing on executing and supporting live third‑party integrations, strategic consultations, and advancing our mandate to expand our servicing and platform experience in a well‑managed way. About the Team – Partner Success’ mission is simple: we make integrations work. We are strategic enablers, facilitating enterprise and partnership success through support and service at all the moments that matter. We infuse proactive and comprehensive security and risk governance into every decision we make, supporting internal data producers, external partners, and the enterprise by ensuring our data connections are easy to connect to, secure, and well‑managed. Join our team and the exciting transition to a highly scalable, system‑driven organization. We are a high‑energy, fast‑paced team, and you will have the opportunity to shape our team’s future. Responsibilities Act as the primary technical interface to lead consultation and support on complex integrations leveraging Capital One APIs, file transfers, gateways, and integration services. Actively support the full integration lifecycle to improve the partner experience based on user feedback. Reduce integration friction and cycle times while safeguarding high‑risk data flows in production environments. Lead strategic projects advancing strategic mandates to expand services internationally and to new assets. Evolve and enhance our team operations. Requirements Be able to handle ambiguity, dive deep, and conduct detailed analysis to identify root causes and partner with internal and external teams to find resolution. Perform with minimal direction and be comfortable working independently in a fast‑paced environment. Bridge the gap between technical teams by converting intricate partner error logs into clear solutions for internal teams, while simplifying internal Capital One standards into clear, manageable tasks for our external users. Interact effectively with senior leaders as well as engineers. Maintain excellent presentation skills, written and verbal communications. Participate in on‑call duties, based on a rotational schedule, to manage incident‑related support by coordinating with internal partners to unblock issues. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Basic Qualifications Bachelor’s Degree in Information Systems, Computer Science, Engineering, or military experience. At least 4 years of work experience in client‑facing professional services. At least 4 years of experience in system integration technologies, standards & tools (e.g., RESTful APIs, authentication methods, JSON, Postman, file transfer protocols, FileZilla). Preferred Qualifications Master’s Degree in Information Systems, Computer Science, or Engineering. Experience working with standard web technologies such as HTML, JavaScript, and mobile development. Knowledge of financial and payments industries, and emerging technology trends. Exposure to Agile methodology. Strong understanding of data management technologies and processes. Exceptional communication and influencing skills. Excellent problem solving and collaboration skills. Salary McLean, VA: $164,800 – $188,100 for Lead Platform Engineer New York, NY: $179,700 – $205,100 for Lead Platform Engineer Richmond, VA: $149,800 – $171,000 for Lead Platform Engineer Salary ranges are associated with the location where the role is performed. This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan. Benefits Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Equal Employment Opportunity Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the NewYork Correction Law; SanFrancisco, California Police Code Article 49, Sections4901‑4920; NewYork City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. #J-18808-Ljbffr Capital One