Outlets Manager

Position Outlets Manager Department Outlets Purpose Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Reports to Director of Operations Essential Functions Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Check staff punctuality. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre‑meal meetings. Follow up on established training steps. Handle guest comments and complaints. Ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach, and correct staff's service. Monitor each guest experience. Examine food preparation. Examine beverage presentation. Handle any guest complaint. Maintain condition of dining room. Administrative responsibilities. Assist in: Scheduling Forecast weekly Forecast monthly Completing weekly payroll Participate in interviewing new employees. Prepare maintenance requests and follow‑up. Complete other assigned duties. Cost control. Monitor food and liquor requisitions. Monitor food waste. Monitor labor and payroll costs. Check bar controls, shot glass use, red lining, bottles totally empty. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act – prohibition of sale/service of alcohol to intoxicated guests. Prohibition of sale/service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other duties assigned by management. Tools and Equipment Computer and printer Typewriter Telephone Pen/pencil Photo‑copying machine File folders Filing cabinet Facsimile machine Working Environment Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Equal Employment Opportunity Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr Omni Hotels & Resorts