Customer Service Team Lead - Bilingual
$33 - $38 per hourUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
- Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
- Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
- Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
- Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
- High School diploma or equivalent required. Bachelor’s degree preferred.
- 3+ years of customer service experience.
- 2+ years of experience in a leadership / supervisory role preferred.
- Effective communication skills.
- Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC1)
#ZR-ILCS
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Team Lead - Bilingual in Winthrop Harbor, IL vacancy
$33 - $38 per hour
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our...SuggestedHourly payLocal areaUline, Inc.
Pleasant Prairie, WI14 hours ago- PLS, a leading retail provider of financial services, is seeking a Shift Supervisor to lead a team in delivering outstanding customer service and achieving store goals. The role includes supervising... ...English fluency is required, and bilingual English/Spanish is a plus. #J-18...BilingualFlexible hoursShift work
- ...obligations, insurance benefits, and programs that lessen a patient’s financial burden. The role collaborates with clinics and care teams to verify benefits, assist with patient assistance programs, charity qualification, and Stem Cell Transplant financial counseling throughout...Bilingual
- A Safe Place in Waukegan, IL is seeking a bilingual Paralegal to support trauma-informed crisis intervention, safety planning, and case management for clients pursuing court proceedings. The Paralegal will provide education, advocacy, and legal guidance to victims of domestic...Bilingual
- ...looking for a motivated Financial Services Representative to join their team in Zion, Illinois. In this role, you... ...for establishing and maintaining customer relationships while providing... ...potential for growth within the agency. Bilingual candidates are preferred, and...Bilingual
- ...economy? Uline is North America's leading distributor of shipping,... ...entries.Respond to inquiries from customs brokers, government agencies,... ..., internal communication, team training and audit readiness.... ...analyst experience a plus.Bilingual preferred.BenefitsComplete health...BilingualFull time
Uline Shipping Supplies
Pleasant Prairie, WI3 days ago $100k
...Excellent opportunity to join a leading, national credit card... ...industry experience. Slice Merchant Services offers innovative payment... ...dedicated sales manager & support team, continued results-driven... ..., positive, persistent style Bilingual Motivated self-starter with effective...BilingualLocal areaSlice Merchant Services
Zion, IL2 days ago- ...administration.Guide and develop the Benefits team and committees, building a positive, high... ...with HRIS systems. Workday a plus.Bilingual (English / Spanish) preferred.BenefitsComplete... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...BilingualFull time
Uline Shipping Supplies
Pleasant Prairie, WI2 days ago $90k - $105k
...Job Title: Bilingual Production Supervisor Location: Pleasant Prairie, WI Type: Direct... ...Responsible for ensuring that their teams keep areas clean / organized / no product... ...meetings Reviewing Batch Records Customer complaints investigations and reviews...BilingualMonday to FridayShift workNight shiftDay shiftConnect Search, LLC
Pleasant Prairie, WI2 days ago- ...financial obligations and insurance benefits. You will work across inpatient and outpatient clinics, care management, guest services, and transplant teams to ensure financial concerns are addressed throughout the care continuum. The ideal candidate will have an associate...Bilingual
- ...the Zion Branch in Zion, IL. This in-office role requires Spanish language proficiency and a strong focus on customer-centric banking, sales, and risk-aware service. You will drive customer loyalty through proactive conversations, identify opportunities to deepen wallet...BilingualWork at office
- ...career-oriented State Farm Insurance Agent to join their team. The role focuses on building customer relationships and promoting State Farm products like... ...have sales experience, be motivated, and preferably bilingual in Spanish. The position offers a salary plus commission...Bilingual
- ...qualifications include a high school diploma and two years of office experience; bilingual Spanish is preferred. This is a 10-month position with opportunities to contribute to student services and payroll processes. #J-18808-Ljbffr Zion-Benton-Township-High-School-...BilingualWork at office
- ...professional to join their winning team for the role of Insurance... ...conversations and remarkable customer experience. If you are a... ...accurate, and friendly customer service. Service can include responding... ...agreed upon marketing goals Bilingual - Spanish required Property...BilingualFor contractors
Diego Mendez - State Farm Agent
Zion, IL1 day ago - Dahl Consulting in Pleasant Prairie, WI seeks a Billing Analyst to support billing operations, drive process improvements, and coordinate cross-functional projects across North America. The role emphasizes analytical rigor, attention to detail, and collaboration with internal...Bilingual
- ...and requires the ability to lift heavy loads and follow instructions. Candidates must have a high school diploma and preferably be bilingual in Spanish. The position emphasizes safety, as well as quality control with thorough checks, and provides opportunities for cross-...Bilingual
- Uline in Pleasant Prairie, WI is seeking a Billing Analyst - Bilingual to support Mexico locations and optimize North American billing processes. You will analyze billing data, collaborate with departments, and drive improvements to ensure accurate, timely invoicing. The...Bilingual
$51.83k - $62k
...Support Specialist to join our team who is committed to creating... ...activities, practices, and services that support parents as the primary... ...children Requirements Bilingual Spanish Preferred (Must be... ...effective relationships with customers and gain their trust and...BilingualRelocation packageStart Early
Zion, IL3 days ago- Solve IT Strategies, Inc. is seeking a Billing Process Optimization Specialist to serve as the main liaison for the Billing team in Mexico and streamline operations across North America. The role requires 2+ years in business process optimization or change management,...Bilingual
- Uline is seeking a bilingual Human Resources Coordinator (English/Spanish) for our Wisconsin Distribution Center in Pleasant Prairie... ...HR or related field, plus 2+ years in HR or admin, with strong communication and customer service skills in #J-18808-Ljbffr Uline Inc.Bilingual
- Uline is seeking a Human Resources Coordinator (Bilingual: English/Spanish) for its Pleasant Prairie, WI distribution center. You... ...years HR or office experience, with strong communication and customer service skills. On-site work with comprehensive benefits is offered....BilingualWork at office
- ...Personal Banker to be based at the Zion Branch in Zion, IL. The role requires Spanish language proficiency and focuses on growing the customer base, delivering a differentiated customer experience, and leveraging PNC solutions to increase wallet share. Successful...Bilingual
- ...instructional setting without constant teacher oversight; work in a team situation; • Deliver instructional programs to students who... ...support students with medical or health needs; • In an ESL/Bilingual position, if specified by the administration, ability to be...Bilingual
Zion Elementary School District 6
Zion, IL1 day ago - Midway Staffing, Inc. seeks an On-Site Supervisor (Bilingual) to manage the staffing floor in Kenosha, WI. You will recruit, screen... ...requires bilingual communication, HR exposure, and strong customer service as you support both associates and client leaders. #J-18808...Bilingual
- Uline, a leading family-owned distributor, is hiring a Billing Analyst - Bilingual in Pleasant Prairie, WI. You will support billing processes for North America, focusing on Mexico operations, and collaborate with multiple departments to optimize workflows and deliver accurate...Bilingual
- ...is seeking a Personal Banker in Zion, IL to grow the branch client base and enhance financial wellbeing for customers. You will conduct proactive sales and service, leveraging PNC solutions and digital tools to deepen relationships. Spanish speaking skills are required...BilingualWork at office
- ...Responsibilities Act as a main point of contact for our Billing team in Mexico, improving systems and processes to streamline... ...skills. Proficiency in project management tools and software. Bilingual (English / Spanish) - fluent in both verbal and written forms....Bilingual
- Uline Inc. is seeking a Bilingual Credit Analyst in Pleasant Prairie, WI. You will review orders, analyze credit data, and set limits for U.S. and Mexico customers to ensure reliable service. Responsibilities include communicating with customers, preparing financial insights...Bilingual
- ...regulatory, and safety requirements, while leading and developing operators to achieve daily... ...actions as needed. Training & Team Development Ensure employees are trained... ...detail. Strong communication skills; bilingual English/Spanish preferred. Proficient...BilingualWork at officeShift work
Spectrum Plastics Group
Pleasant Prairie, WI2 days ago - ...-up in line with an extruder. The role requires a high school diploma, English proficiency, and the ability to lift up to 45 lbs. Bilingual in Spanish is a plus and forklift certification may be needed. The successful candidate will assist with machine operation, handle...Bilingual
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
Related searches
- customer Winthrop Harbor, IL
- client service Winthrop Harbor, IL
- customer service position Winthrop Harbor, IL
- customer service Winthrop Harbor, IL
- customer support Winthrop Harbor, IL
- customer relations Winthrop Harbor, IL
- customer operations coordinator
- customer experience team leader
- customer success leader
- customer success coordinator