Operations Associate

Piper Companies is seeking an Operations Associate for a growing insurance organization located in Durham, NC. The Operations Associate will work in a hybrid environment with onsite requirements three days per week (Tuesday, Wednesday, and Thursday). An ideal candidate for the Operations Associate is a recent graduate or early-career professional with strong communication skills, administrative experience, and a desire to build a long-term career within business operations. Responsibilities of the Operations Associate Process client transactions, service requests, and operational documentation with a high degree of accuracy. Communicate with clients through phone, email, and other channels to resolve inquiries and provide exceptional support. Maintain detailed records and ensure compliance with company policies and procedures. Collaborate with internal teams to support operational initiatives and improve overall client experience. Qualifications of the Operations Associate Bachelor's degree required, preferably obtained in 2025 or 2026. Strong written and verbal communication skills with the ability to engage professionally with clients and colleagues. Internship, customer service, administrative, or office experience demonstrating reliability and strong work ethic. Proficiency with Microsoft Office and the ability to multitask in a fast-paced environment. Compensation for the Operations Associate includes Salary range: $42,000 - $48,000 annually. Comprehensive benefits package including medical, dental, vision, 401(k), sick leave as required by law, and PTO. #J-18808-Ljbffr Piper Companies