Assistant Sales Manager (Management Trainee)

Assistant Sales Manager

As an Assistant Sales Manager at Shane Co., you will play a key role in fostering customer relationships and maximizing sales while continuing to hone your management skills. No jewelry experience? No problem! We will provide you with the training you need in order to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each customer. Whether you're early in your career or a seasoned sales professional, you'll be joining a team where your contributions make a difference!

We are seeking motivational sales leaders who can connect quickly with others, developing strong relationships with guests and teammates. You'll excel in this position if you possess strong communication skills and can motivate your team while being resourceful and proactive. This leadership role is integral to sales, customer satisfaction, and team development, focusing on comprehensive store knowledge to enhance personal and collective performance.

Responsibilities

Sales Leadership

• Support, coach, and mentor sales teams through customer interactions by utilizing Shane Co. sales philosophies
• Actively drive sales by understanding and meeting the unique needs of each customer on the sales floor and sharing compelling product stories that showcase the features and benefits of our products

Managerial Duties

• Attend and participate in all scheduled meetings of the store management team as requested, as well as meetings with the sales team.
• Perform opening and closing duties related to the store

Team Collaboration

• Collaborate effectively with store management, focusing on teamwork and communication
• Demonstrate and encourage peer coaching within your team
• Develop a basic understanding of all functionalities within the shop and customer service departments

Company Culture

• Ensure a positive and engaging workplace for all by embodying company values such as integrity, continuous improvement, and teamwork

Qualifications

• Minimum 2 year of sales or customer-facing experience is required with supervisory experience preferred—jewelry experience is not mandatory—we'll provide comprehensive training and ongoing learning opportunities!
• Availability during evenings and weekends is a must.
• High level of visual acuity and manual dexterity.
• Excellence in written and spoken English; effective communication is key.
• A minimum of a high school diploma or equivalent is required.

Why Work for Shane Co.

Shane Co. is a family-owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family.

Base Pay range for this role is $32-39/hr, which applies to this specific role in this location only.

• Your placement in the range is determined through interviews, a review of experience, knowledge, skills, balanced pay with other team members and alignment with geographic market data. While we target most new hire offers toward the lower end of the listed range, more demonstrated sales experience, knowledge, and skills may result in a higher starting rate. Average performance will earn a moderate increase each year, while high performers can earn a very generous annual increase. Once you join us, we pay for performance and there is no ceiling to your base pay rate over time.

Beyond Base Pay: Base pay is just one component of our total rewards package. In addition, we include:

• Participation in a team bonus that can range from zero to $150 each week for every member of the store team including the management team.
• There is an opportunity to earn an individual sales performance bonus based on your participation in both team and individual sales that bring the perfect item to our guests. This program is open to every role in store, though those with a primary job focused on sales are much more likely to achieve it.
• Management team members have an opportunity for an additional quarterly bonus based on the year-over-year total store sales achieved by the whole team. The amount of the opportunity varies by role.

Beyond pay:

• We are committed to investing in your overall, holistic wellbeing and that of anyone who depends on you. Our benefits and perks include:
• Competitive medical, dental, and vision coverage.
• Competitive 401(k) plan with company match.
• Paid vacation time, sick time, holidays, volunteer time, and of course things like bereavement time (including for pets).
• Protection if you are away from work in many circumstances, such as our company paid extended illness bank, optional long-term disability, and company paid life insurance.
• Parental benefits including paid parental leave, fertility benefits, and child and adult care Flexible Spending Accounts.
• Employee Affinity Groups with focus on things like parenting, LGBTQ+, and Grief and Loss.
• Our work is done on-site in our stores, and we work when others play. Though weekend and evening availability is required, we are closed when most retailers are open (with 7 paid holidays each year for most staff), and our hours are much more enjoyable than many retailers (Monday to Wednesday 10 AM to 7 PM, Thursday to Friday, 10 AM to 8 PM, Saturday 10 to 6 and Sunday noon to 5 PM are our hours we are open to customers.) Whenever we can, we allow shift swaps as life requires.
• We are committed to career growth, whether that means doing your very best and growing in your same role over time or development and growth into a new role. With stores in multiple markets, moving with the company is also possible.
• We offer internal learning that covers both career and personal topics, from skills like excel to photography. This is self-paced learning and available to all employees.
• We offer dedicated training specific to your role in our company.
• We offer training toward advancement, specifically in the area of management and leadership for all levels.

Employer will not sponsor visa or work authorization.