field service engineer

The Opportunity Are you ready to work on some of the most critical power infrastructure in North America? Join Hitachi Energy as a Field Service Engineer, where your expertise will help keep electrical transmission systems operating safely, reliably, and efficiently. In this highly visible role, you will travel to customer sites across the United States and support the installation, commissioning, troubleshooting, repair, and modernization of high-voltage circuit breakers and related equipment up to 800kV. You'll serve as a trusted technical advisor, helping customers maximize equipment performance, minimize downtime, and maintain dependable power delivery. This is a 100% remote, field-based opportunity that offers extensive travel, hands-on technical challenges, and continuous learning. From day one, you'll receive comprehensive technical training and certification, company-provided equipment, travel expense coverage, competitive compensation with overtime eligibility, annual bonus opportunities, and industry-leading benefits. If you enjoy solving complex technical challenges, working directly with customers, and making a meaningful impact on the electric power industry, this is an opportunity to build a rewarding long-term career with a global technology leader. How You'll Make an Impact 1. Perform commissioning, troubleshooting, repair, and modification of High Voltage circuit breakers and other High Voltage equipment up to 800kV. 2. Dependent on job level, perform simple to complex field service operations that typically require strong technical knowledge and skills with some supervision. 3. Conduct tests that require selection and adaptation, or modification of equipment and procedures. Compile and evaluate data to determine and resolve operating problems or malfunctions. 4. Troubleshoot equipment issues and failures and take measures to prevent and repair. 5. Identify electrical or mechanical problems and determine the corrective action. 6. Generate reports following the performance of field service assignments, including compilation of daily activities, photos, and test data. 7. Communicate effectively with customers, field teams, and engineering support to provide technical up-dates, explain findings, and ensure alignment on work scope and safety requirements. 8. Collaborate with internal teams and site personnel to support commissioning activities, outage schedules, and successful project execution. 9. Adhere to company safety policies and customer site safety requirements while following applicable reg-ula tory standards and operating procedures. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background 1. Minimum of an Associate degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline. Bachelor's degree in an Engineering or related technical discipline is strongly preferred. 2. Direct hands-on experience with High Voltage circuit breakers or within an electrical substation environment strongly preferred. Equivalent experience will be considered and may include maintenance, troubleshooting, testing, installation, repair, or commissioning of complex mechanical, electrical, electromechanical, aerospace, military, industrial, manufacturing, power generation, or transportation systems. 3. Mechanical and electrical aptitudes with demonstrated ability to diagnose and resolve complex electrical and mechanical issues using hand tools, voltage multimeters, and specialized test equipment to ensure equipment reliability and system performance. 4. Strong technical communication and documentation skills, including proficiency with Microsoft Word, Excel, and PowerPoint to create reports, document findings, and communicate with customers and internal teams. 5. Ability to work independently in a 100% remote field role, travel extensively by car and airplane and per-form all work outdoors in substation environments while adhering to strict safety and quality standards. 6. Fluency in English, both spoken and written. 7. Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Hitachi Energy employees with current visa sponsorship may be eligible for internal transfers. This position is not eligible for OPT sponsorship. 8. Valid US driver's license and passport required, or ability to successfully obtain upon hire. 9. Ability to travel 80% throughout the US and other locations, including Canada and/or Mexico. Other international travel may be required. What We Offer 1. Competitive base pay with eligibility for overtime 2. Annual performance bonus 3. Paid time off and paid holidays 4. Medical, Vision, Dental benefits that start on first day of employment 5. Company-matched 401k, Employee Stock Options, life insurance and other competitive benefit options 6. Family planning and retirement support resources 7. Parental leave 8. On-the-job training and certification 9. Continuous development and long-term career path opportunities More About Us 1. Join a global technology leader that is advancing a sustainable energy future through innovation, collaboration, and cutting-edge power solutions. 2. Grow your career through technical training, certifications, mentorship, and long-term development opportunities across a diverse global organization. 3. Enjoy a culture that values safety, inclusion, continuous learning, and empowering people to make a meaningful impact. Background Screening and Security Checks As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles, particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions, additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (whe