Shift Manager

Apply now » Note: If you apply for a role at Hershey through our career’s website, we may use technologies that use automation to filter your candidacy based on objective criteria. We also use AI-enabled tools that help us facilitate the selection of our future Hershey talent. These tools may help with activities such as matching and scoring candidates to roles based on requirements and scheduling interviews. These systems process only the information you provide in your application, including your resume, work history, education, and responses to screening questions. While these technologies assist with certain steps in our recruitment process and may provide recommendations, all final decisions, including those affecting whether candidates advance to subsequent stages in the applicant process, are made by our talent acquisition teams with meaningful human review and independent judgment. Depending on your location and the specific role you apply for, additional disclosures about our use of AI in recruitment may be provided to you separately. Shift Manager Posted Date: Aug 8, 2026 Requisition Number: 129044 Job Location : Hershey, PA This is a 12 hour - night shift position. Summary The Hershey Company West Hershey plant is aUnionplant producing products such as White & Dark Paste, Kisses, Nuggets, Milk Bars, Almond Bars, Rolo, Syrup & Cookies andCrèmein a high-speed complex environment. This position is responsible for managing a superior safe, quality, efficient and cost-effective operation through proficiently leading and directing Production Supervisors, Maintenance Supervisors and hourly maintenance and production employees to ensure compliance with established company rules, plant policies and procedures on a specific shift. Also responsible for meeting set production schedules with minimum downtime and production loss, Sanitation, CIP, logistics and responsible for the overall plant assets on that shift. Responsibilities Provide a highly visible and accessible presence throughout the Plant on assigned shift. Be the point of contact for employees who do not have a salaried supervisor on shift including sanitation, general labor and 12-hour support. Seek opportunities to talk to all employees about the Plant mission, goals, and expectations. Promote empowerment and individual accountability. Teach problem solving, interaction management and situational leadership when problems arise. Stress the value of incident reporting, developing, and implementing corrective action, weekly/daily planning, and time management. Communicate management’s position or concerns on Plant or Company issues. Keep management informed regarding acceptance or understanding. Provide leadership and participate during problem solving across the entire plant for their specific shift. Implement recommendations / solutions. These initiatives can involve people, product, or equipment issues. This includes being the crisis lead for the shift - guiding anyone who needs assistance with Safety Reporting/ Quality Incident Management, sensitive discipline issues like suspensions, and post-accident drug testing. Meet plant MIP goals through proficient leadership and methods which include safety and quality initiatives, capital expenditures, cost saving programs, and productivity improvements. Coach, direct, train and develop the supervisors for their specific shift while supporting the manufacturing mission. Establish and plan for all training – with a specific focus on new hires - that will ensure all members of the department are aligned with company, plant, and department objectives. Lead and maintain the team as a world class organization. Be available to assist labor scheduling for off shifts during high call off events, assisting with priorities, or an everyday responsibility. This would provide a second opinion when shutting training or other non-production jobs down. Coordinate, organize and deliver communication activities, regarding objectives, results and plans within the department and all other plant functions to assure total seamless operation. Make necessary judgment calls on specific goal alignment to achieve manufacturing excellence. Establish, monitor, and control the proper implementation and administration of all plant and department procedures on their shift. Ensure that all aspects of SAP are properly implemented and utilized. Analyze data, lead initiatives to change direction based on outcomes. Responsible for execution of projects plant wide. Provide vision and leadership to champion initiatives, drive, and implement change to optimize the business focusing on safety, quality, and costs. Responsible for determining appropriate delegation of assignments, following up and taking ownership of the delegated assignments. This is a 12 hour shift position continues on the next line for the final responsibilities. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: Strong change management skills, driving and implementing change to optimize the business focusing on safety, quality, and cost Excellent people and leadership skills Strong written and oral communication skills Knowledge of production systems Managerial ability (communication skills, delegation, motivation, etc.) Problem solving and decision-making abilities Knowledge of product quality standards and regulatory requirements Ability to work with and relate to all levels of personnel Ability to read/interpret production performance reports Experience in manufacturing supervision Cost accounting background (general understanding) General engineering understanding SAP experience is preferred Experience with Microsoft Outlook, Word, Excel Minimum Education And Experience Requirements Bachelor’s degree preferred Minimum of 5 years of experience in manufacturing or in a high-speed, complex environment required Minimum of 2 years in a supervisory capacity preferred The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call View phone number on click.appcast.io and leave a voicemail with your contact information. You may also email a request for accommodation to View email address on click.appcast.io. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request. Nearest Major Market: Harrisburg Apply now » #J-18808-Ljbffr