Technical Support

Our client, a leading organization in the technology services industry, is seeking a dedicated and skilled Technical Support professional to join their team. As a Technical Support, you will be an integral part of the support department, assisting various customer groups and ensuring the seamless operation of critical technology systems. The ideal candidate will demonstrate strong problem-solving skills, excellent communication abilities, and a proactive approach to technical challenges, aligning successfully within a dynamic and inclusive work environment.

Job Title: Technical Support

Location: Spring, TX

What's the Job?

• Apply advanced technical knowledge to operate and support critical technology areas such as server administration, security management, and performance optimization.
• Resolve complex incidents independently, collaborating with team members to address cross-technology issues effectively.
• Proactively identify solutions to prevent potential problems, ensuring high system availability and reliability.
• Utilize industry-specific solutions to meet highly complex customer needs and support contract renewal discussions.
• Build and maintain strong relationships with clients, including senior management, to foster trust and satisfaction.

What's Needed?

• Bachelor's degree preferred or Associate degree in a technical field with 5-7 years of relevant experience.
• Thorough knowledge of technology products and services, including market trends and third-party solutions.
• Excellent communication skills, with the ability to tactfully engage with stakeholders at all levels.
• Strong problem-solving capabilities, including proactive, reactive, and creative approaches.
• Experience in technical consulting, project management, and delivering operational efficiencies.

What's in it for me?

• Opportunity to work in a challenging and rewarding technical environment.
• Engagement with innovative solutions and industry-leading technologies.
• Chance to develop your skills and grow within a supportive organization.
• Work in a diverse and inclusive team that values your contributions.
• Competitive pay rate aligned with your expertise and experience.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.