Account Manager, Healthcare

Location: KANSAS CITY, MO, 64127-2543 Work Location Type: Hybrid About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value‑added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose‑driven culture, the company reported 2025 revenue of $17.9 billion. Compensation The anticipated base pay for this position is $62,300.00 – $103,900.00. This role is eligible for an incentive target of up to % or $27,200.00, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change. Rewards and Benefits With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including: Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents. Maximum Revenue for Designated Account Package Maximize revenue for designated account package by growing sales within existing accounts, developing new accounts at a level consistent with or exceeding company expectations. Key Responsibilities Understand customer goals and remain alert and responsive to changing customer needs. Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business. Support managed inventory tasks to lead a greater understanding of the customers, increase contacts within the customer group, and increase sales results. Understand Grainger's Value Proposition and explain to customers, providing solutions to grow profitable sales. Establish customer and market priorities to execute a strategic course of action to accomplish sales goals. Develop and implement account strategies to include regular business reviews for customers to maximize sales. Demonstrate full compliance with company sales and pricing guidelines. Use all resources and technical support available. Document, analyze, and understand the impact of customer‑focused activities to increase productivity and sales within assigned market. Key Qualifications High School Diploma/GED. 3+ years direct outside sales experience. Knowledge of sales forecasting, opportunity management, and customer planning. Technological capabilities and understanding to communicate in today's business environment. Ability to bring to close an action, project, resolution, or sale with customers. Ability to articulate business drivers, understand financial and total cost of ownership concepts with all levels of the organization. Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions. Process discipline, ability to align planning goals with a pipeline development process to grow market revenue. Ability to be in the field with customers four to five days a week. Equal Employment Opportunity We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance. #J-18808-Ljbffr