E Commerce Associate II

E Commerce Associate II

Main Plant - San Jose, CA 95112

Overview

Salary Range $19.45 - $19.45 Hourly Position Type Full Time Job Shift Day Category Retail

Description

Founded in Santa Clara County in 1928, Goodwill of Silicon is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients' sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

Job Responsibilities

The E-Commerce Associate - 2 position is a mid level role performing a variety of duties to achieve our common goal of selling donated items online for our retail store teams. This position is a prerequisite for promotion to E-Commerce Associate - 3.

Production

• Perform all functions and duties of the E-Commerce Associate 1 as needed.
• Train new employees with E-Commerce Associate - 1 skills as directed.
• Take photos of products for sale online within one major category segment; i.e jewelry, goods, etc
• Expedite Book/Media inventory to the scanners
• Operate equipment including pallet jack and box dumper, aka"Tiny the tipper"
• Receive e-carts from retail stores and process according to SOP's
• Sort Jewelry from retail stores according to SOP
• Stock and Pull items listed online in our Warehouse according to SOP
• Ship and Package orders as assigned
• Ticket Books/Media According to SOP

Marketing & Sales

• Perform all functions and duties of the E-Commerce Associate 1 as needed.
• Advanced data entry
• Customer service

Distribution

• Perform all functions and duties of the E-Commerce Associate 1 as needed.
• Packing of E-Goods items including large, breakable and/or complex items

General Responsibilities

• Maintain a neat, clean, and organized work area at all times.
• Meet productivity goals for the assigned role on a consistent basis.
• Adhere to all agency policies and procedures.
• Other duties as assigned by a lead or manager.

Requirements

• Knowledge of general arithmetic (adding/subtracting) required.
• Experience in material handling
• Strong organizational skills, ability to work well with others in a close office environment.

Qualifications

Preferred Qualifications

• Ability to read. write and speak in English. Spanish is a plus.
• Ability to type in English fast enough to meet production goals.

Equipment Used

• Computer PC/Tablet, Rolling containers, watermelon boxes, barrels, plastic totes, hand truck, furniture dolly, etc.

Working Conditions

• The job is performed both indoors in a climatically controlled setting and outdoors independently and in cooperation with co-workers.
• Work is performed in a large enclosed warehouse area on an even concrete floor surface.
• Some items handled may be soiled/dirty, these are either cleaned or disposed of following established procedures. A variety of household cleaning products are used.
• Work is completed independently but in cooperation with the whole department.
• The noise volume is moderately high throughout the day depending on the amount of activity, equipment in operation, radio operation and television testing.
• Material handling equipment (forklift, hand truck, moveable containers/racks) may be operated in or near work areas.

Emotional Effort

• Moderate: The job is routine with occasional periods of high activity/demand requiring little or no overtime to complete the work. Work environment is occasionally hectic with high activity, with great emphasis on teamwork.

Physical Requirements

• Due to the variety of assignments with this position a person must have the ability to stand, bend, kneel, reach forward and overhead. Standing, sitting, carrying, pushing and pulling will also be involved.
• The work pace is steady requiring lifting and/or carrying of up to 30 lbs consistently. On a regular basis heavier items of up to 75 lbs will be lifted. Heavy items will be moved either with assistance from another person or by using appropriate material handling equipment.
• Normal or corrected talking, hearing, and seeing abilities are sufficient to perform the required tasks.
• Mobility required to move within the department.
• Must be able to lift up to 30lbs throughout the workday.

Pay Range

$19.45 hourly

Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law