Head of Enterprise Monitoring and Observability

• Define and execute the enterprise observability vision, strategy, operating model, and multi-year roadmap
• Establish standards and governance for monitoring, logging, metrics, tracing, telemetry, alerting, and service observability
• Lead the evolution from reactive monitoring toward proactive, predictive, and automated operations
• Own the strategy, architecture, lifecycle, and operation of enterprise monitoring and observability platforms
• Lead platform modernization, tool rationalization, capability expansion, and service offering improvements
• Manage vendor relationships, contracts, platform investments, and cost optimization
• Establish monitoring and instrumentation standards across infrastructure, cloud, middleware, applications, databases, and digital services
• Lead operational analytics, event intelligence, anomaly detection, predictive insights, and AIOps capabilities
• Develop dashboards, scorecards, and reporting for technology leadership
• Improve detection, response, recovery, root cause analysis, service reliability, and operational resilience
• Build, lead, and develop a high-performing observability and operational intelligence team
• Establish partnerships across technology, cybersecurity, architecture, engineering, operations, resiliency, and service management

Requirements

• 10+ years of experience in infrastructure operations, platform engineering, observability, reliability engineering, or related technology disciplines
• 5+ years of experience leading enterprise-scale engineering or operational teams
• Deep expertise in observability platforms, monitoring technologies, telemetry pipelines, logging, metrics, distributed tracing, and operational analytics
• Demonstrated experience implementing enterprise monitoring strategies and improving operational reliability at scale
• Strong understanding of cloud platforms, hybrid infrastructure, automation, DevOps practices, and modern operational architectures
• Experience leading organizational transformation and driving adoption of new operational capabilities
• Excellent leadership, communication, stakeholder management, and strategic planning skills
• Must be legally authorized to work in the United States without current or future employer sponsorship

Core Competencies

Demonstrates deep expertise in observability platforms, monitoring technologies, and operational analytics, with a strong focus on implementing enterprise monitoring strategies and improving operational reliability. Proven ability to lead high-performing teams and drive organizational transformation in cloud and hybrid infrastructure environments.

Highest-signal resume keywords

• Observability Platforms
• Operational Analytics
• Cloud Platforms
• Enterprise Monitoring Strategies
• Leadership

Hard Skills

• Monitoring Technologies
• Telemetry Pipelines
• Logging
• Metrics
• Distributed Tracing
• AIOps
• Predictive Insights
• Event Intelligence
• Root Cause Analysis
• Service Reliability

Soft Skills

• Leadership
• Communication
• Stakeholder Management
• Strategic Planning

Industry Keywords

• Infrastructure Operations
• Platform Engineering
• Reliability Engineering
• DevOps Practices
• Operational Resilience

Tools & Technologies

• Infrastructure
• Cloud
• Middleware
• Applications
• Databases
• Digital Services

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