Lead Supervisor

The Vertical experience is not like a typical workplace. We have high energy attractions with an awesome sound and light system which creates an lively experience for our Jump Crew members!

Job Responsibilities/Duties:

Part time, weekend and weekday shifts. Saturday shift a must.

Responsible for either opening or closing shifts

Responsible for cash management processes

Provides courteous customer service and responds to customer's questions, complaints or requests. Directs any unresolved issues to the General Manager

Assists supervised staff in their job performance during peak activity periods or as required

Manages cleaning and maintenance of park including daily, weekly and after-hours cleaning plus upkeep and repair of park and attractions

Manages inventory concessions, cleaning supplies, etc. and reports to General Manager of shortages

Maintains an image of competence and professionalism to customers, employees and management

Maintains proper employee/employer relations and addresses any questions in a timely and open manner

Communicates any employee issues with General Manager

Provides or performs other services or duties as required by General Manager

Skills and Qualifications:

Looking for managers with an excellent work ethic

Previous experience managing part-time employees

Must have professional communication skills including phone etiquette and e-mail correspondence.

Be able to work independently while taking direction from General Manager

Effective problem solving and decision making skills

Excels in, multi-tasking, staying calm and collected even in stressful situations

Self-starter

Each member of our team is vital to providing an exceptional experience for our guests!