Host/Hostess

Position: Gatherings Café, Host/Hostess

Reports To: Executive Chef

FLSA Status: Non-Exempt

Hourly Rate: $16.37 per hour | Full-Time

Hours: Monday - Friday, 7:30 a.m. to 3:00 p.m.

The Host/Hostess at Gatherings Cafe, located within the Minneapolis American Indian Center (MAIC), serves as the first point of contact for guests and plays a vital role in creating a welcoming, inclusive, and culturally respectful dining experience. This position embodies MAIC's mission "to provide excellent services that help meet the needs of the American Indian community within a foundation of cultural values."

Duties and Responsibilities

• Greeting guests as they arrive and providing excellent customer service to all customers.
• Handle cash and credit card transactions accurately and efficiently.
• Ability to operate point-of-sale systems and answer phone calls.
• Maintain a clean and organized work environment.
• Assist customers with any questions or concerns they may have.
• Count and balance cash drawer at the end of each shift.
• Engaging with guests to ensure the quality of food and customer service.
• Memorizing the menu and dietary options
• Supporting other café staff members by assisting with other tasks, as needed.
• Set up and break down internal catering events, ensuring service areas are clean and organized.
• Provide professional table service during meetings, events, and catered functions.
• Open and prepare the cash register for daily operations, ensuring accuracy and readiness for service.

Qualifications

• High school diploma or equivalent preferred
• Positive attitude and ability to work under pressure.
• Must be able to work standing for long periods of time.
• License/Certification: (a) First Aid/CPR/AED Certificate (Preferred)

All offers of employment with the Minneapolis American Indian Center ("MAIC") are contingent upon acceptable results of a background check and are conducted in accordance with the Fair Credit Reporting Ace. All job applicants receive consideration for employment regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, family status, public assistance status, or memberships/activity in a local human rights commission. Employment with MAIC is at-will.