Parts Counter

Description At Cavender Auto Group, our values define who we are and how we lead. We believe in… Integrity: Integrity guides us to always do the right thing. Empowerment: Empowerment means giving our people the tools, training, and trust to succeed Commitment: Commitment drives us to take care of our customers, our community, and one another Innovation: Innovation inspires us to continuously improve and find better ways to serve. Our mission is simple: To deliver exceptional experiences to those we serve. This means every interaction—with customers, vendors, and employees—should reflect respect, care, and excellence. Cavender Buick GMC West is currently seeking a Parts Counter to join our team. Our team members are talented, service-oriented, and motivated individuals who thrive in a culture where values and opportunities go hand in hand. With exceptional facilities, defined processes, and an empowering environment, you’re sure to find a rewarding career with us. WE OFFER Family owned and operated Outstanding culture rooted in Integrity, Empowerment, Commitment, and Innovation Work/Life balance is very important to us Paid Vacation Team-focused environment Career growth opportunities with promotion from within Ongoing training and development 401K with company match Community involvement RESPONSIBILITIES Process parts orders, including special orders, backorders, and returns Assist customers in identifying correct parts and accessories for their vehicles Communicate effectively with service technicians to ensure correct parts are provided for repairs Promote and upsell additional parts, accessories, and service related work items. Process warranties and core returns in compliance with dealership and manufacture policies. Provide excellent customer service, resolving complains or concerns promptly Ensure accuracy of invoices, tickets, and repair orders related to parts transactions. Follow all dealership policies, safety standards, and manufacture guidelines. REQUIREMENTS Commitment to upholding Cavender Auto Group’s core values ofIntegrity, Empowerment, Commitment, and Innovation, while supporting our missionto deliver exceptional experiences to those we servein all interactions with customers, vendors, and employees Energetic, motivated, and punctual Willingness to submit to a background check & drug screen prior to employment We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws JOB TYPE:Full-time; In Person 401(k) 401(k) matching Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Tell Us How You Work We want to get to know more than just your experience. As part of our application process, we ask candidates to complete a short Culture Index survey that helps us understand your natural work style and how you approach the job. There are no right or wrong answers—just answer honestly and choose what feels most like you. It only takes a few minutes to complete. #J-18808-Ljbffr