Host

Host

Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way. We are looking for a customer-focused Host to join our team! You will welcome guests, seat them in the restaurant and help them enjoy an exceptional dining experience.

Who You Are

You are a natural people person who can quickly build a rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the team, and guests.

What You'll Do

• Greet every guest with a friendly, upbeat attitudethe TapFam way!
• Seat guests at tables or in waiting areas, ensuring smooth and fair table rotation for the service team.
• Provide menus and inform guests of any current specials or promotions.
• Communicate server assignments so guests know who will be taking care of them.
• Manage the flow of guests in both dining and bar areas, providing accurate wait times when necessary.
• Answer the phone and direct calls appropriately.
• Handle all to-go orders and execute delivery orders promptly and accurately.
• Keep the host stand and entrance area neat, organized, and welcoming at all times.
• Be a team playerjump in to assist wherever needed to help the restaurant run smoothly.

What We'll Need From You

• Previous experience as a host or server in a busy restaurant environment is a plus, but not required.
• A friendly, outgoing personality with a passion for creating great guest experiences.
• Strong communication skillsyou're comfortable greeting guests, answering questions, and providing clear information to both guests and team members.
• Ability to communicate effectively in person and over the phone.
• Team player mindsetyou're quick to lend a hand and keep things running smoothly.
• Comfortable standing and walking for extended periods.
• Ability to lift and carry items up to 30 lbs when needed.

We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.

Career Growth & Development

We promote from within and provide real opportunities for advancement.

Competitive Salary & Bonus Structure

We reward high performance and leadership.

Work with Passionate People

Join a team that cares deeply about hospitality and loves what they do.

Be Part of Something Bigger

Help build the future of Tap Room and leave your mark on the hospitality industry. Upstream Restaurant Group Inc an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We're an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Compensation: $17.00 - $18.00 per hour

Our Mission

Our mission is to be your local casual gathering place for real food and craft beverages, and to meet friends and make new ones. At the core of everything we do are the values that define Tap Room and shape how we treat our guests, support one another, and grow our teams:

• Quality In all that we do.
• Hospitality Delivering experience.
• Pride Care about what you do and be proud of your actions.
• Teamwork Being there for each other to achieve our goals.
• Say Yes Decision-making to be accommodating to everyone in our business.

Join the TapFam!