Automotive Service Advisor

Job DescriptionJob DescriptionBenefits: Bonus based on performanceCompany partiesCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & development Company Overview Here at B&B Tire Pros & Auto Care, we take pride in being the best at what we do, but we also have fun while we're doing it. We also provide excellent training and development, competitive compensation, and great benefits. Start your exciting new career with a strong and stable company. Benefits and Perks Light hearted environmentBeing a part of a Top Tier quality shopCompetitive CompensationExcellent BenefitsWeekends freeJob Summary Advise and consult customers on vehicle service needs while building a relationship to create a lifelong customer. Create repair orders for customers and communicate with the service department. We strive to make someone leave happier than they came to us. Responsibilities Promptly meets and greets customersDetermines the nature of customer problemsCreates Repair Order Request (ROR) detailing service to be performed or merchandise to be soldObtains customer approval for service before delivering order to service personnelReviews completed repairs or services performed with customers and collects paymentMaintains cleanliness of showroomDesired Qualifications High School graduate or comparable vocational trainingKnowledge of computerized sales and Repair POS softwareBasic knowledge of auto repair & tire industryExperience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctionsPreferred experience but not required: 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.