Associate Director, U.S. Employee Relations

Overview Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story. We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee. At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Position Associate Director, U.S. Employee Relations Remote or Onsite in Boston or Miami Responsibilities Lead the intake, assessment, investigation, and resolution of complex employee relations matters, including employee complaints, workplace conflicts, misconduct allegations, policy violations, performance concerns, retaliation claims, and other sensitive employment issues. Serve as the primary escalation point for high-risk and complex employee relations cases, providing guidance on investigation strategy, risk assessment, and recommended actions. Conduct thorough, objective, and timely investigations, ensuring appropriate documentation, evidence gathering, interview processes, findings, and case closure. Partner with Legal, Compliance, Ethics, Security, and other functions, as appropriate, to manage matters involving significant legal, regulatory, reputational, or business risk. Facilitate resolution of workplace conflicts through coaching, mediation, and other informal resolution approaches whenever appropriate. Effectively de-escalate challenging employee situations while maintaining objectivity, fairness, and confidentiality. Strategic HR Partnership Provide expert consultation and coaching to HR Business Partners and business leaders regarding employee relations matters, performance management, corrective actions, workplace accommodations, policy interpretation, and organizational effectiveness. Support leaders in navigating challenging employee situations while balancing business needs, legal requirements, and employee experience considerations. Promote consistent application of policies, practices, and employment decisions across the organization. Support organizational transformations, restructurings, workforce reductions, and other business changes by assessing employee relations risks and recommending mitigation strategies. Partner with leaders to foster a respectful, inclusive, and high-performing workplace culture aligned with Galderma's values and leadership expectations. Manager & Leadership Enablement Coach managers and leaders on effective people management practices, difficult conversations, conflict resolution, performance improvement, employee communications, and corrective action processes. Develop and deliver employee relations training programs, manager toolkits, and guidance materials to strengthen leadership capabilities and reduce organizational risk. Support HR Business Partners in building organizational capability and proactively addressing workplace concerns before escalation. Data, Insights & Continuous Improvement Analyze employee relations trends, investigation outcomes, employee feedback, and workforce data to identify recurring themes, root causes, and opportunities for improvement. Develop actionable recommendations and preventative solutions that strengthen organizational effectiveness, employee engagement, and employee experience. Provide regular reporting and insights to HR leadership regarding employee relations trends, organizational risks, and workforce concerns. Drive continuous improvement of employee relations processes, investigation methodologies, manager resources, and training programs. Collaboration & Culture Collaborate closely with HR Business Partners, HR Operations, Total Rewards, Legal, Compliance, and business leaders to ensure consistent and equitable employee outcomes. Partner across global and regional HR teams to promote consistency in employee relations practices and policy application. Lead or contribute to enterprise-wide employee relations initiatives, policy enhancements, and compliance projects. Contribute to a culture of accountability, inclusion, respect, and high performance by promoting fair, transparent, and consistent employment practices. Act as a trusted advisor and advocate for both employees and leaders while supporting Galderma's values and business objectives. To thrive in this role, you have 10+ years in employee relations or HR business partnering, with increasing responsibility in complex, high-growth or matrixed environments. Advanced degree or Bachelor’s degree in Human Resources, Business Administration, or related field preferred Deep expertise in employment law and HR compliance Strong investigation, mediation, and problem-solving capabilities Proven ability to influence at senior levels and drive cross-functional alignment Exceptional written and verbal communication across diverse audiences Data-driven mindset for identifying ER trends and solutions Proven ability to use sound judgment to address multifaceted organizational challenges. Compensation & Benefits The base salary range for this role is determined based on several factors. These include but are not limited to job accountabilities; skill sets; experience and training; certifications; work location; competitive market rates and other business needs. At Galderma, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a unique combination of factors for each role. A reasonable estimate of the hiring range for this role is $180,000-$220,000. In addition to base salary, we provide an opportunity to participate in an annual short-term incentive program that is based on corporate performance with a multiplier focused on individual performance. We offer a competitive and comprehensive benefits program including health insurance, 401(k) plan with employer match, a generous paid time off policy, hybrid work schedules and more. What We Offer In Return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you are considering employment at Galderma, review our job postings at Please be aware of fraudulent job offers and individuals falsely claiming to represent our Human Resources department. Our company will never request or offer payment, personal financial information, or sensitive data (such as Social Security numbers or bank details) during the early stages of recruitment. All legitimate communications from our HR team will come from official company email domains and follow our established hiring process. #J-18808-Ljbffr Galderma