Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Ohio Benefits Bonus based on performance Competitive salary Paid time off Role Description As a Customer Relations Representative with Zach Bradley Insurance, you will assist customers with what matters most to them and their families. Our team is dedicated to being a valuable resource to the community helping to educate, inform and assist everyone with their insurance needs. Attention to detail, customer service skills, and desire to help people play a critical role in success. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem‑solving skills. Experience in customer service preferred. Ability to handle high‑stress situations calmly. Compensation: $35,000.00 - $45,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr