HVAC APPRENTICE TECHNICIAN

Warehouse Representative

Johnstone Supply is a leading wholesale supplier to the heating, air conditioning, and refrigeration industry. We pride ourselves on our customer service, employee knowledge, and professionalism. Our company vision is to "Enhance Lives Through Solutions," and our mission is to "Make the Tech in the Truck More Efficient." We are seeking an enthusiastic Warehouse Representative pursuing a career and not a job to help us maintain the highest levels of customer satisfaction as we continue to expand our business into the future.

The HVAC Technician Apprentice position is a part-time apprentice role. May through July, Apprentices will work as a paid seasonal employee at one of our Greater Cincinnati branches Mon-Fri. Beginning in August, Apprentices will attend our in-house HVAC installation classes two days per week and will continue working as a paid employee in our Operations department the other three days per week. The training portion consists of 224 hours (28 days, 2 days/week) of hands-on training with a Johnstone instructor. Our curriculum covers residential applications which can crossover to commercial areas of the industry. The Apprentices will gain the essential knowledge and training through hands-on courses to further develop the necessary skills for a successful HVAC career. The Apprentices will also gain real-world experience in the HVAC industry both during our classes and working with our staff to learn about the HVAC equipment and parts we offer to our customers. Once the training program is complete, we work with our customers (local residential HVAC contractors) to place each Apprentice as a full-time installation technician. Important Qualification Note: Candidates must have a clear driving record, a clear criminal record, and be able to pass a drug screening.

Core Values:

• Honesty We keep our promises, are truthful, and instill confidence
• Excellence We passionately deliver exceptional experiences
• Accountability We are all accountable and strive for results
• Respect We value others, care about people, and treat them respectfully
• Teamwork We work together to provide solutions internally and externally

Essential Functions While Working at Branch:

• Supports branch staff to provide an exceptional level of customer service
• Maintains a professional image of Johnstone Supply by ensuring an exceptional customer shopping experience
• Receive and process incoming product shipments and unload delivery trucks
• Ensures shipments are inspected and any damages are noted and documented
• Stores products in proper locations
• Receives, pulls, and adequately prepares all customer orders
• Helps load products on a delivery truck or for customer
• Processes customer returns
• Assists with branch housekeeping duties when needed
• Performs other duties as assigned by Branch Manager/Supervisor

Essential Functions While Training (2 days per week Beginning in August):

• Learns service and installation techniques from a Johnstone Supply Technical Service Advisor
• Gains knowledge of HVAC safety & best practices, and ecological impacts, including EPA certification
• Trains hands-on with indoor/outdoor HVAC equipment, including furnaces, A/C's, air handlers, etc.
• Learns basic ductwork installation and calculations
• Training also includes hands-on work with HVAC tools & test equipment, including meters, brazing torches, etc.

Required Skills/Abilities:

• A high school diploma or GED equivalency is required
• Ability to work effectively in a fast-paced environment
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Ability to manage priorities effectively and prioritizes tasks based on importance
• Excellent attention to detail
• Excellent time management skills
• Ability to navigate and resolve internal and external challenging situations effectively and resourcefully
• Basic skills in the use of Microsoft Office products
• Basic math skills to manage and maintain inventory
• Ability to establish and maintain effective relationships with customers, co-workers, and stakeholders
• Skill in using web-based tools to research products and information

Physical Demands:

• Lifting, moving, and carrying up to 50 pounds
• Ability to operate a forklift
• Ability to climb stairs/ladders
• Ability to stand or walk for long periods of time
• Ability to push/pull inventory items
• Ability to stoop, kneel, crouch, and occasionally crawl in confined spaces

If you are a team player looking to grow your career and join a true team-oriented environment, we would love to talk with you!

Johnstone Supply provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.