Service Desk Analyst
Comtech Global, Inc
Role:- Service Desk 1
Location:- Columbus OH
This will be a second shift position, 3:00 PM to 11:00 PM, straight 8. Meaning they eat lunch while on duty at their workstation. Tuesday night through Saturday night.( End of work week is Saturday night @ 11:00 PM)
May be asked to work overtime to cover other Staff at times however probably very seldom will happen.
Provides call center, maintenance, and documentation support to information system users and/or IT specialists (e.g., enters meta-data into repositories, performs loading validation, executes unit or system test scripts, provides maintenance support for application software, develops, organizes, files, and maintains platform specific documentation).
Knowledge of: (1) computers & electronics;(2) oral & written communication tools & techniques; (3) customer support & personal service; (4) telecommunications (e.g., Microwave, wireless, fiberoptic); (5) IT security principles & methods; (6) Motorola MCC 7500 Radio Console; (7) MARCS tower sites safety practices (e.g., HVAC, door alarms, etc); (8) operating systems installation & configuration procedures; (9) network standards, protocols & procedures; (10) platform usage; (11) capabilities of network equipment including, routers, switches, bridges, & related hardware; (12) back-up & recovery techniques; (13) technical writing & documentation practices.
Skill for: (14) reading comprehension; (15) speaking; (16) service orientation; (17) installation; (18) troubleshooting; (19) critical thinking; (20) systems evaluation & operational / systems monitoring.
Ability to: (21) transport items up to 50 lbs; (22) operate help desk software (e.g., Service Now, Salesforce, & Remedy, Cisco Finesse, Jabber (for call center), IRIS, Powershell, Genesis, UEM, Grafana, MS Office 365 apps. (23) carry out instructions in written, oral or picture form; (24) understand manuals & verbal instructions technical in nature; (25) stay abreast of current technologies in area of IT assigned; (26) deal with problems involving several variables in familiar context
Vacancy posted 13 hours ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst in Columbus, OH vacancy
- ...workstation. Tuesday night through Saturday night. (End of work week is Saturday night @ 11:00 PM) Experience in Help Desk Software (e.g., Service Now & Remedy, IRIS, Powershell, Genesis, UEM, Grafana) Capable of High-Level Documentation and Attention to Detail in...SuggestedNight shiftAfternoon shift
Ateeca Inc
Columbus, OH13 hours ago - ...Hello LinkedIN. One of my most progressive clients is looking to hire a full time Service Desk professional. The Service Desk Analyst will handle installs, configures, troubleshoots, and conducts training related to the operation of the systems, network, software, and...SuggestedFull timeContract workWork at officeImmediate start
Green Key Resources
Columbus, OH3 days ago - One of my most progressive clients is looking to hire a full time Service Desk professional. The Service Desk Analyst will handle installs, configure, troubleshoot, and conduct training related to the operation of the systems, network, software, and communication links...SuggestedFull timeContract workWork at office
- ...offensive and defensive cybersecurity alongside full‑stack IT services that are integrated by design—protecting, powering, and accelerating... ...who support them. About the Role We are seeking a Service Desk Analyst I to serve as a primary point of contact for client technical...SuggestedH1bLocal area
- About the Role The Service Desk position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. Responsibilities Responds to queries, runs diagnostic...SuggestedPermanent employmentFull timeWork experience placementInternshipWork at officeWeekend workAfternoon shift
- ...common thread across our associates is crafting the right tech-savvy solutions. Whether it’s Application Development, Infrastructure Services, Security, Enterprise Service Management or Interactive Design, we’re all about finding solutions that advance your career...Work at officeRemote workShift work
- Description Summary: The Service Desk Analyst position provides outstanding customer service at all times. The service desk's role is to provide technical assistance and support related to computer systems, hardware, or software. It responds to queries, runs diagnostic...Permanent employmentWork experience placementInternshipWork at officeWeekend workAfternoon shift
$18 per hour
...Part-Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+...Hourly payPart timeApprenticeshipWork at officeLocal areaRemote workWorldwideWeekday workCAI
Columbus, OH4 days ago- ...our team? Check out the opportunity below and apply today! Contract opening in Columbus, Ohio for an Associate IT Service Desk Analyst . The shift for this role is Tue. - Sat. 8a-4:30p. Primary duties include: Service Delivery & Incident Management...Contract workWork at officeRemote workVisa sponsorshipShift work
Revel IT
Columbus, OH4 days ago $47k - $55k
CAI is seeking a Senior Service Desk Analyst to provide Level 1 support to end users in a healthcare environment. You will mentor junior agents and ensure quality service delivery while working remotely. This position requires 3-5 years of technical support experience,...Remote job- A leading IT services provider in Columbus, Ohio is seeking an Analyst for their Enterprise Service Desk. This role will serve as the primary contact for incoming IT-related support requests, handling troubleshooting for desktop, software, network, and hardware issues....
- ...primary escalation point for Tier 1 and Tier 2 analysts for complex or non-standard incidents.... ...software, mobile devices, Microsoft 365 services, line of business apps, and contact... ...a technical authority within the service desk, influencing best practices for troubleshooting...Permanent employmentWork at officeLocal areaRemote workRotating shift
- Revel-IT-1 in Columbus, Ohio is looking for an Associate IT Service Desk Analyst to provide IT support and assist users with technical issues via various methods. Responsibilities include troubleshooting hardware and software, managing tickets, and ensuring resolution...
- RedHelm is seeking a Service Desk Analyst I to be the primary point of contact for technical support. This role involves troubleshooting various client issues, from desktops to mobile devices, ensuring a high level of customer satisfaction. The ideal candidate will have...
- Abacus is seeking a Sr. Analyst for their Enterprise Service Desk in Columbus, Ohio. The ideal candidate will lead IT support initiatives, implement cloud environments, and mentor team members. Responsibilities include resolving service tickets, managing IT infrastructure...
$32 per hour
A leading consulting firm is seeking a Service Desk professional in Columbus, Ohio, to provide outstanding technical support and customer service. The role involves troubleshooting, responding to queries, and maintaining accurate records to ensure efficient service delivery...Full time- Columbus, Ohio client is seeking a Senior Service Desk Analyst contractor. The role is a second shift, 3‑11 pm shift, and responsibilities include advanced technical support, leadership, continuous improvement, operations, and service desk excellence. Advanced Technical...Permanent employmentFor contractorsWork at officeRemote workShift workRotating shiftAfternoon shift
- ...Job Description Job Description Job Summary The Service Desk Agent serves as the first point of contact for users calling the IT Service Desk. This role is responsible for delivering exceptional customer service, resolving technical issues efficiently, and...Permanent employmentTemporary workWork experience placementShift workAfternoon shift
Compunnel, Inc.
Columbus, OH1 day ago - ...Description At-a-Glance: Are you ready to build your career by joining a global financial institution. If so, our client is hiring a Service Desk Agent. Position Type: Contract On-Site Required: ~ Required Education: High school diploma or GED with...Contract workWork experience placementImmediate startShift workAfternoon shift
Hired by Matrix
Columbus, OH1 day ago $72.72k - $101.71k
Job Description - Business Analyst (Family Support Systems Analyst) (260003DO) Organization... ..., and user documentation. Deliver help desk support to county and private child... ...months recent experience in delivery of human services that included explaining and applying laws...Hourly payFor contractorsWork at office- A leading IT solutions firm is seeking a System Support Analyst for an onsite position in Columbus, OH. The candidate should possess a Bachelor's degree in Information Technology or a related field and have at least 4 years of relevant systems support experience, specifically...
$72.72k - $101.71k
State of Ohio seeks a Family Support Systems Analyst to provide technical and programmatic support for statewide child welfare platforms. Responsibilities include delivering technical assistance, developing compliance documentation, and conducting data analysis. The role...Work at office- ...Role: Business Systems Analyst - Data Analytics Location: Columbus , OH Type: Contract Role Summary We are seeking a seasoned Business Systems Analyst with deep expertise in data analytics and enterprise data architecture. This role bridges business...Contract work
VBeyond
Columbus, OH2 days ago - ...Description: Technical Data Analyst ( Must have Insurance /Reinsurance experience) Everest Insurance Company Warren NJ- 3 days office 72- 77/hr Must have skills needed Qualifications: • 5-7 years of experience as a Data Analyst or similar role in the...FreelanceWork at officeLocal areaRemote work
Infotree Global Solutions
Columbus, OH1 day ago - Techlifecolumbus is hiring an Associate IT Service Desk Analyst in Columbus, Ohio. In this role, you will serve as the primary IT support for users, manage service requests and incident tickets, and provide troubleshooting for various systems including Windows, macOS,...Shift work
- ...Technical Business Analyst Location: Columbus, OH (Hybrid) Duration: 9 Month Contract Working within Waterfall or Agile frameworks, a Business Analyst will work with a variety of disciplined focused team members all working toward a common goal of delivering value...Contract workWork experience placement
Leading Utilities Organization
Columbus, OH4 days ago - ...Technical Business Analyst Contract role will lead operational support and continuous improvement for an enterprise ArcGIS Enterprise GIS platform. Manages prioritized backlog spanning incidents, security remediation, enhancements, and testing readiness, partnering...Contract workLocal area
Hive + Co
Columbus, OH2 days ago - Manifest Solutions is currently seeking a Product Owner/Technical BA for an onsite position in Columbus, OH. Serve as a central authority in the intake, evaluation, and prioritization of enhancement requests (Rapid requests) and a key influencer in coordinating production...
Manifest Solutions
Columbus, OH13 hours ago - ...Opportunity APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together...Temporary work
GWC Warranty
Columbus, OH2 days ago $99k - $128k
Job Posting End Date 06-14-2026 Please note the job posting will close on the day before the posting end date. Job Summary Works independently. Support Supply Chain, Procurement, and Fleet Operations (SCPFO) systems and technology. Identify research and ...American Electric Power
Columbus, OH4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst. Be the first to apply!
Related searches
- IT assistant Columbus, OH
- desktop support analyst Columbus, OH
- senior IT support technician Columbus, OH
- personal computer support technician Columbus, OH
- technical analyst Columbus, OH
- customer support technician Columbus, OH
- tech assistant Columbus, OH
- technical support assistant Columbus, OH
- customer support analyst Columbus, OH
- remote (work from home) technical support representative Columbus, OH