Loss Prevention Agent

Foodland is Hawaii’s largest and oldest locally owned grocery retailer, dedicated to serving our communities with fresh, high-quality products and a commitment to excellence. With a deep connection to our islands, we strive to provide an exceptional shopping experience that reflects the values and traditions of Hawaii. Join our team and be part of a company that embraces innovation, customer satisfaction, and local pride. Position Summary We are seeking Loss Prevention Agents to join the Foodland team on Oahu, Maui, and the Big Island. This role is responsible for protecting company assets in accordance with approved company policies and procedures by detecting, detaining, and arresting/trespassing shoplifters. What You’ll Do Work in all store locations across the island. Prevent merchandise theft and shrink by monitoring store activities and ensuring employee compliance with company policies. Observe shoppers, detain, and interview individuals suspected of shoplifting in accordance with local laws and company policies. Complete and provide all necessary paperwork essential in referring theft cases to the police for criminal prosecution. Create records of apprehensions that may include interviews, witnesses, evidence, and disposition of recovered merchandise. Testify in court trials relating to the prosecution of shoplifters. Research irregularities and potential internal theft found by observation or by conducting scorecards. You’ll Make an Impact By Preserving company profits and improving the bottom line by minimizing losses from theft, fraud, and operational errors. Enabling store employees to focus on customer engagement rather than security concerns. Elevating the customer experience and boosting employee morale by providing a safe environment in which to shop and work. Minimum Qualifications High School Diploma or GED. Valid Driver’s License. Possess or be able to obtain and maintain Guard Card within 30 days of date of hire. Preferred Qualifications Associate degree in criminal justice or related field. One year of experience working in Loss Prevention. Join Foodland and play a key role in our commitment to serving our customers by ensuring a safe shopping environment, maintaining stock availability, and having staff to serve them as well as our commitment in supporting our Hawaii’s communities! Foodland Super Market, Ltd. is proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all. Seniority level Entry level Employment type Full-time Job function Customer Service Industries Retail Groceries Inferred from the description for this job Medical insurance Vision insurance 401(k) Disability insurance #J-18808-Ljbffr