Luxury Spa Hospitality Associate $500 SIGNING BONUS

Passion Meets Purpose at Woodhouse

At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth.

Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.

Compensation: $17.00 - $21.00 per hour

Benefits

401(k), 401(k) matching, company parties, competitive salary, employee discounts, flexible schedule, free food & snacks, free uniforms, health insurance, opportunity for advancement, training & development, vision insurance, wellness resources, bonus based on performance, signing bonus

Employee Perks

$500 signing bonus after 90 days of employment, sales commission on product sales and appointment rebooking (not capped), free spa services, 401k matching, healthcare/vision benefits for 20+ hours per week, opportunities for advancement, generous employee discounts, friends & family discount

Job Description

Seeking part-time or full-time hours with weekend and evening availability (until 7:30 pm). The Woodhouse Spa was voted America's best day spa by American Spa Magazine, Best of the East Bay by Diablo Magazine and Best of Walnut Creek by Walnut Creek Magazine. At the Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in "The Woodhouse Way" providing you with the tools and knowledge needed to help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way and as you excel, opportunities will follow. Woodhouse is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals who are driven by excellence. Our Hospitality Team Members have the most important job in the spa as they are the first person our guests come into contact with when they walk through the door and the last person they see before they leave. As a Hospitality Team Member, you will be expected to:

• Work part-time or full-time hours with weekend and evening (until 7:30 pm) availability
• Orchestrate the spa guest schedule using a computer software program
• Facilitate spa sales goals by providing gift card and retail recommendations and being knowledgeable about all of our treatments
• Ensure a positive and consistent guest experience
• Support the Spa Director to ensure the spa runs smoothly
• Be extremely organized and pay attention to detail
• Be able to work efficiently in a fast-paced environment and handle multiple tasks at the same time
• Provide personal attention to the guest from the moment they walk though the door
• Educate the guest on the "Woodhouse Experience" with a warm welcome, introduction to our amenities, and ensuring that they have a seamless experience
• Answer the phone with a smile before the third ring and be able to communicate clearly and elegantly with our guests
• Be a Woodhouse brand ambassador, making sure the guest enters a clean and calm environment with just the right lighting, music and aromatherapy to ensure a memorable experience
• Remember the small things that make up the "Woodhouse Difference" (The guest's favorite drink, personal details such as birthdays and anniversaries, etc.)