Risk Control Consultant
AXA XL Ltd
Construction Risk Engineering ConsultantOur construction risk engineering group helps protect property, profitability and employees. Our dedicated risk engineering team offers excellent project management, site safety and operational management expertise to help keep businesses on track.In this role, you will provide risk engineering consultation to Underwriters, Claims Manager, and our construction contractor partners, specific to AXA XL's Subcontractor Default Insurance (SDI) product. You will work collaboratively with Claims to manage and evaluate subcontractor default claims, support account Risk Engineer colleagues to assess lessons learned/improvements needed to improve overall cost of risk and identify risks/trends across our business that drive success of the SDI program. You will also work with Underwriting to evaluate contractor customer risks and assess relevant controls for a successful SDI program. You will apply your robust construction management experience as you work with a broad range of Contractor customers and provide consultation, training and support of the SDI program - with the purpose of reducing overall cost of risk for both the contractor partner and AXA XL. When potential or actual subcontractor defaults occur, you will work with the insured to manage, mitigate, document and resolve the claim in an efficient, fair and effective manner.Key responsibilities of this role are:Providing support of the complete SDI program lifecycle including relevant consultation, training, assessment of controls, risk identification, customer feedback, project visits and related customer meetings.Creating customer satisfaction by demonstrating the value of risk control and claims management services.Providing Risk Engineering support for notices of claim, including review of circumstances of default, conference call with stakeholders, identification of planned actions, communication, and support of the entire claims processProviding risk improvement recommendations and feedback to Contractor partners that are tailored to individual customer needs and reduce the overall cost of risk for all partners, including management, mitigation, and documentation of subcontractor default risks..Enhancing the SDI product through development of protocols and tools that reduce the overall cost of subcontractor default risk, including assessment of national, regional and local industry trends/changes and development of relevant solutions to keep the SDI product at the forefront of industry solutions.You will report to the Risk Engineering Manager for Subcontract Default Insurance (SDI).We're looking for someone who has these abilities and skills:Extensive direct construction experience, which may include contractors, subcontractor, owner or other related businesses.Robust working knowledge and understanding of the entire construction project lifecycle including preconstruction, estimating, purchasing, project management and project closeout.Ability to apply construction experience to a broad range of customers, to consult effectively on wide-ranging construction management practices, to identify exposures/assess controls on complex construction accounts and to be adaptable in applying procedures that are relevant to the contractor's exposures, practices, and culture.Direct experience with subcontractor prequalification, subcontractor selection, contracting, project/subcontractor management, scheduling, quality management, construction claims and default management is valuable.Keen ability to communicate effectively with a broad range of customer and underwriting partners, to listen effectively and make sound assessments/conclusions based on review of written procedures, discussions, and observations, to make technical information and recommendations understandable to a wide range of audiences, and to influence others to accept and take action on recommendations.Proven ability as a self-starter who continually looks toward individual development, is capable of managing schedule and resources, continually assesses workload in light of business priorities and directs own efforts accordingly while working in a remote work environment.Experience working collaboratively as part of a team, proactively across lines of business and effectively with internal and external partners on special projects and furthering industry and business goals.A valid driver's license is required.Ability to travel 25-40%.A Bachelor's degree in engineering, construction management or similar combination of education/experience is required.This position can be based in other locations if qualifications merit.
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