Student Accounts Representative (Fort Lauderdale)

We're Hiring! Student Accounts Representative | Nova Southeastern University (NSU)

Location: Fort Lauderdale/Davie, FL

Position: Full-Time | Comprehensive Benefits

Starting Pay: $18.20/hour ($35,490 annually)

Department: Financial Aid & Academic Records

Are you detail-oriented, great with numbers, and passionate about helping others? Nova Southeastern University (NSU) is looking for a motivated and customer-focused Student Accounts Representative to join our team!

In this role, you'll help students and families navigate their financial accounts, understand payment options, and resolve billing questions while contributing to a positive student experience.

What You'll Do

• Assist students and families with account balances, billing questions, and payment options.
• Review and reconcile student accounts to ensure accuracy.
• Process payments, invoices, refunds, and account adjustments.
• Research and resolve billing discrepancies.
• Maintain accurate financial records and provide exceptional customer service.
• Collaborate with university departments to support student financial needs.

What We're Looking For

• Associate's degree or 60 college credits.
• One year of finance-related office experience and at least three months of bookkeeping or cashiering experience.
• Strong attention to detail, organizational skills, and comfort working with numbers.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Excellent communication, problem-solving, and customer service skills.

Bonus: Experience in higher education, student accounting, or Banner systems is a plus!

Why Join NSU?

At Nova Southeastern University, you'll be part of a collaborative university community dedicated to supporting student success.

We offer a competitive benefits package, including:

• Medical and dental insurance
• Retirement benefits
• Tuition waiver opportunities
• Professional growth and development
• A supportive and collaborative work environment

Apply today:

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Sensitivity Disclaimer: Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodations when necessary. NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.