EXPRESS SERVICE ADVISOR

Join Our Team at Allen Turner Hyundai!Allen Turner Automotive is actively hiring an Express Service Advisor for our Allen Turner Hyundai location in Pensacola, FL. This is an excellent opportunity for someone with customer service or entry-level automotive experience who wants to build a long-term career in a fast-paced, high-volume service department.You’ll be the first point of contact for customers coming in for routine maintenance - setting the tone for a smooth, efficient, and professional service experience.BENEFITSBase + Commission pay planMedical, dental, and vision insuranceLong and short-term disability and life insuranceMatching 401(k) plan & profit sharingEmployee purchase programSaturday LunchesEmployee events and recognition such as service awards, holiday parties, food truck Fridays, etc.Career growth opportunities within Allen Turner AutomotiveRESPONSIBILITIESGreet and assist customers in the service laneOpen and manage repair orders for routine maintenance servicesClearly explain recommended services, timelines, and pricingCoordinate with technicians to ensure efficient workflowProvide timely updates and maintain strong communication with customersEnsure all documentation is accurate and completed promptlyDeliver a high level of customer service and satisfactionOther duties as assignedQUALIFICATIONS1+ year of customer service experience requiredAutomotive or dealership experience preferredStrong communication and interpersonal skillsAbility to multitask and stay organized in a fast-paced environmentBasic computer and data entry skillsPositive attitude with a strong work ethicValid driver’s license with acceptable driving recordAllen Turner Automotive is an equal opportunity employer. We are committed to a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status. #J-18808-Ljbffr