Certified Medical Assistant (CMA)

Why ThedaCare?

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world.

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

Job Description:

The Certified Medical Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team based approach to meet the physical and psychosocial needs of the patient. Under the supervision of the physician, advanced practice clinicians, RN, or nurse leader, performs patient-centered care. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the clinic by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development.

Key Accountabilities:

• Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician.
• Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. Provides documentation support for complex documentation in electronic health record during provider visit.
• Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices.
• Addresses situations or decisions to ensure patient concerns and needs are met.
• Reinforces patient education to improve care outcomes and safe patient practices.
• Assists the provider/RN in performing and documenting tests and procedures.
• Assists in discharging the patient at the completion of the office visit reinforcing the after visit summary. Aids in the completion of medication, laboratory, and radiology orders as needed.
• Demonstrates professional and therapeutic relationships with patients, families, team members, and providers.
• Participates in patient panel management. Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions.

Qualifications:

• Valid certification or registration through the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) or National Healthcare Association (NHA) or National Center for Competency Testing (NCCT) or a valid State of Wisconsin Licensed Practical Nurse license. Some departments may require additional certifications.
• American Heart Association Healthcare Provider Basic Life Support (BLS).

Physical Demands:

• Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of Fifty (50) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
• Manual dexterity and hand-eye coordination to perform patient care procedures

Work Environment:

• Frequent exposure to sharp objects and instruments
• Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock
• Occasional high noise level in work environment
• Standing and/or walking for extended periods of time
• Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed
• Possible exposure to communicable diseases, hazardous materials, and pharmacological agents
• Occasional contact with aggressive and or combative patients.

Scheduled Weekly Hours:

36

Scheduled FTE:

0.9

Location:

ThedaCare Physicians Appleton Gateway Drive - Appleton, Wisconsin

Overtime Exempt:

No

Worker Shift Details:

Days