Field Service Engineer - UPS

Job Description Field Service Engineer – UPS (Netherlands) Location: Netherlands field based – 80% of work in the Amsterdam region, 20% Netherlands wide. Schedule: Full-time, with participation in 24/7 on-call rotation. Who are we? At Vertiv, we’re on a mission to power the people and technologies that keep the world connected. From data centers to telecom networks and industrial facilities, our solutions ensure that critical systems stay online no matter what. With over $6.9 billion in revenue and operations spanning nearly 70 countries, Vertiv offers the stability of a global leader and the excitement of a fast-evolving industry. About The Role Vertiv is hiring a Field Service Engineer – UPS to join our Benelux team. In this role, you’ll work hands‑on with cutting‑edge power protection and backup systems, including UPS, Emergency Lighting, battery systems, and power distribution (STS) equipment. You will carry out start‑ups, maintenance, and emergency repairs for our customers across the Netherlands. You’ll be the face of Vertiv in the field, ensuring that mission‑critical systems run smoothly, safely, and efficiently. This is a customer‑facing, technical position ideal for individuals who enjoy problem‑solving, working independently, and continuously learning in a high‑tech environment. Key Responsibilities You’ll respond to customer service calls, perform scheduled maintenance and emergency repairs, and manage system commissioning and start‑ups for Vertiv’s UPS and power systems. You’ll conduct load bank and site acceptance testing, fault investigations, and remedial work as required. You’ll also deliver on‑site customer familiarization training, ensure compliance with all safety standards and procedures, and maintain accurate records of your work. You’ll collaborate closely with our technical teams and Call Control centre, plan and manage your service activities efficiently, and represent Vertiv with professionalism and a customer‑first mindset. What You’ll Bring We’re looking for a self‑motivated, organised, and technically minded individual with strong problem‑solving abilities. You should have: A qualification in Electrical or Electronic Engineering (HNC/HND or equivalent). Experience working with UPS, Emergency Lighting, or battery systems. Experience in commissioning, maintenance, and fault‑finding on electrical or power equipment. Ability to read and interpret electrical circuit diagrams. Excellent customer service, communication, and teamwork skills. A valid driving licence and willingness to travel across the Netherlands (and occasionally abroad). Computer literacy and clear English communication skills. A good understanding of IT systems, communication protocols, or firmware updates would be advantageous. Work Environment This role involves field‑based work across the Netherlands, occasional overnight stays, and participation in a 24/7 on‑call rota. A significant amount of after‑hours and weekend work may occur, sometimes scheduled with little notice. You’ll receive full training, modern tools, and the support of a dedicated technical network that values safety, integrity, and teamwork. Benefits Competitive base salary Salary of 38 hours based on our Collective Labour Agreement - Metal & Technology You work 40 hours a week and use this to build up ADV days Travel time, overtime, out‑of‑hours pay Leased car in accordance with Vertiv Benelux B.V. Car policy + fuel card 8% holiday allowance 25 vacation days and 13 ADV days per year Monthly flexible allowance Pension with PMT Laptop and mobile phone for business use Sick leave insurance after dismissal (WIA) Flex income plan (1% of annual base salary for wellbeing, eco‑home improvements, extra pension, or ADV payout) Our Core Principles Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. Our Strategic Priorities Customer Focus Operational Excellence High‑Performance Culture Innovation Financial Strength Our Behaviours Own It Act With Urgency Foster a Customer‑First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, colour, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers. #J-18808-Ljbffr