Ocean Export Agent

Job Description

Job Description

Job Title: Ocean Export Agent

Reports to: Export Manager

Location: Peabody, MA

Compensation: $19.23–$28.46 per hour
Employment Type: Full-time / Non-exempt / 100% in office role
Schedule: Monday - Friday 8:30 to 5:30

Join Our Team at OCEANAIR, Inc.!
Since 1983, OCEANAIR Inc. has built a strong reputation as a trusted provider of global logistics and freight forwarding services. Guided by our core values of Service, Responsibility, Family, Excellence, and Adaptability, we deliver reliable solutions across air and ocean freight, customs brokerage, compliance, and domestic transportation.

Our success is driven by a commitment to our customers, a supportive team environment, and the ability to adapt in a fast-moving global industry. At OCEANAIR, we take ownership of our work, strive for excellence in everything we do, and treat our employees and partners like family. Join our team and be part of an organization dedicated to delivering high-quality service and long-term success.

What We’re Looking For

• 1–3 years of experience in logistics, freight forwarding, or a related field preferred

• Basic knowledge of export documentation and international shipping processes

• Familiarity with Microsoft Office and ability to learn new systems (TMS)

• Strong organizational skills and attention to detail

• Clear and professional communication skills

• Ability to manage multiple tasks in a fast-paced environment

• Strong work ethic, accountability, and willingness to learn

Position Overview
The Ocean Export Agent supports daily export operations by coordinating international shipments, preparing documentation, and ensuring compliance with all applicable regulations. This role manages routine to moderately complex transactions while maintaining accuracy, timeliness, and clear communication with customers, carriers, and internal teams.

This position is responsible for delivering a high-quality, consistent experience to both internal and external customers. The Ocean Export Agent I also supports sales efforts, assists with quotations, and collaborates with team members to ensure shipments move efficiently and compliantly.

The schedule for this role may include weekends on a rotational basis and may require holiday coverage depending on operational needs.

Key Responsibilities

• Support export shipments, including booking, data entry, and basic documentation

• Track shipments and provide status updates to customers and internal teams

• Coordinate pickups and deliveries with trucking companies and service providers

• Maintain accurate shipment records and update the Transportation Management System (TMS)

• Assist with billing, cost entry, and file management

• Help prepare export documents such as bills of lading and air waybills

• Monitor shipments and escalate issues to senior team members as needed

• Provide professional customer service and respond to inquiries

• Follow standard procedures and support overall team operations

Work Environment & Physical Requirements

• Office-based position with regular computer and telephone use

• Involves strong attention to detail and highly organized

• Involves sitting or standing for extended periods; occasional walking, bending, and reaching

• Ability to lift, push, or pull up to 20 pounds

• Occasional work during weekends and holidays depending on departmental rotation
  

Why Work with Us?

• Competitive compensation and benefits package

• Opportunities for professional growth in global logistics

• Team-oriented, inclusive, and supportive work environment

• Make a real impact by ensuring the global movement of pharmaceutical goods

OCEANAIR Inc. is an equal opportunity employer. We encourage applications from individuals of all backgrounds and are committed to providing reasonable accommodations for individuals with disabilities under the Americans with Disabilities Act (ADA).

Apply Today
Be a key player in global trade. Apply now to join OCEANAIR and help move the world forward! .