Systems Engineer Senior

Position Overview Systems Engineer Senior Department & Details Department: 11828 Enterprise Support Services – Corporate Security Technology Status: Full time Hours per week: 40 Schedule: Shifts may vary based on need; mostly remote with some onsite work required. Pay Range: $47.50 - $71.25 per hour Ideal Candidates Experience with SQL Server. Reports and data analytics experience. More than 5 years of experience in the field. Experience with Power BI. Major Responsibilities Leads, plans, designs, and implements complex technology solutions with minimal supervision. Facilitates new solution reviews, POCs, and guides involved parties to evaluate fit for the organization. Engages with business partners and customers to define scope, gather requirements, and outcomes for projects or initiatives without supervision. Creates tasks, work estimates, and resource requirements; monitors tasks and resources and initiates corrective actions. Communicates with staff and clients to keep them informed about activity status, potential problem areas, and provides recommendations to management. Configures, installs, and supports virtualization solutions for the organization. Develops solutions in a physically distributed environment through all lifecycle phases—design, configuration, automation, testing, migration, triage incidents to resolution, and mentoring of team members. Configures, installs, and supports complex and ancillary device integration solutions. Maintains a comprehensive understanding of the technology stack—from desktop to WAN—to troubleshoot integration conflicts and isolate issues for resolution. Analyzes business requirements and creates technical recommendations. Evaluates new and existing software and hardware products, develops plans, recommends solutions, and provides maintenance, testing, documentation, and training. Provides expert direction for fastest issue resolution. Manages escalation paths within vendor processes. Supports administration procedures. Ensures capacity monitoring processes and initiates corrective activities. Monitors and tunes diagnostic imaging and other systems to achieve optimum performance levels. Assists in capacity monitoring and planning process design and review. Recommends improvements to current technical architecture. Maintains technical performance of systems supporting the enterprise—hospitals, medical offices, physician practices, administrative and financial offices, and support facilities. Acts as a technical escalation point with vendors and staff to coordinate application software and hardware changes. Prioritizes problems and issues as needed. Collaborates with vendors at technical and management levels to resolve problems and manage escalations. Knowledge, Skills, and Abilities Excellent verbal and written communication skills. Excellent research, analysis, and design skills. Advanced knowledge of hardware and software as used in clinical and business settings. Advanced troubleshooting skills for Exchange/Active Directory/Microsoft 365 (M365 Collaboration apps, desktop apps, Microsoft Edge). Experience with videoconferencing equipment and solutions for small and large rooms, including classrooms. Knowledge of operating systems, vendor‑specific environments, and system software. Systems administration and inter‑relationships between application code and server/desktop operating systems. DNS, DHCP, network layer, protocol analysis, IP scheme, VOIP, server, storage, access and control, and virtual technologies. Experience with backup tools, storage systems, network management systems, application delivery systems, and directory technology systems. Demonstrated facilitation skills and ability to explain technical subjects to non‑technical clients. Ability to translate user requirements into system specifications. Proactive mentorship of others. Strong organizational and analytical skills. Ability to gather, organize, and present data. Strong problem and issue resolution skills. Ability to handle multiple tasks, set priorities, and complete assignments promptly in a dynamic environment. Education & Experience Bachelor’s Degree (or equivalent knowledge) in Information Technology or related field. Certification / License: None specified. Typically requires 5 years experience in progressively responsible information systems roles with technical engineering, platform design, and project‑management experience in a health‑care setting. Physical Requirements and Working Conditions Position requires travel; exposure to weather and road conditions. Operates all equipment necessary to perform the job. Work environment may contain dust, dirt, and noise. Potential exposure to mechanical and electrical hazards, and to patient care areas; protective clothing required. Exposed to normal office environment most of the time. Position requires off‑hours support and on‑call rotation. Must be able to lift objects up to 35 pounds. No transfer or sponsorship Visa available. Benefits Competitive base compensation within the stated pay range. Premium pay for shift work, on‑call, and other duties. Incentive pay for select positions. Annual increases based on performance. Paid time off, health & welfare benefits (medical, dental, vision, life). Short‑term and long‑term disability, flexible spending account. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plans with employer match. Financial wellness programs. Educational assistance program (eligibility based on employment status). Disclaimer All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not list every duty that may be required for this position, and employees may be asked to perform other job‑related duties as directed by their leaders. #J-18808-Ljbffr 600 Advocate Health, Inc.